Skip to content

How to fix error code 224003?

  • by
  • 5 min read

Photo by Hadrian /

Web browsers have come a long way, much as the internet itself went from static web pages that took ages to load to fully functional media sites now becoming mainstream. However, as good as the user experience might be, there are some errors that still pop up from time to time. 

In this article, we’re talking about Error code 224003, its causes and what you can do to fix the problem.

What causes error code 224003?

The error code can be caused by a number of issues and doesn’t let videos play in your browser. Some common causes include:

  • Outdated browser version
  • Internet connectivity issues
  • Hardware acceleration is disabled
  • Browser extensions are blocking video playback
  • Overly aggressive firewall or third-party antivirus blocking playback

Also read: How to fix error code 232404?

How to fix error code 224003?

Here are nine fixes you can try out.

Restart your router

Power cycling your network equipment is the fix to more issues than you think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.

Try another browser

Another quick workaround for the problem is that you can try a different browser for the time being. This won’t fix the problem with your primary browser but can help you get the job done.

Enable/Disable VPN

Another possible cause for the issue could be that you’re using a VPN. Many streaming services are geo-restricted due to content copyright issues, and using a VPN can cause problems with their functionality and content availability causing the error.

Alternatively, if you’re trying to access the site over your school’s or office’s internet network, chances are they’ve blocked access to the site. You can try a VPN to see if you can get around any such blocks.

Disable antivirus and any third-party firewalls

One thing that should be on your diagnostics list is to temporarily disable your antivirus and check if you can share files through your network. If you’re using any third-party firewalls, they can also cause conflict with network communications under the pretext of keeping you safe. 

Disable extensions

Corrupt or malfunctioning extensions often cause a lot of problems, including this one. 

How to fix the 'Google Chrome sound not working' error in Windows 10?

Head over to chrome://extensions and try disabling all your extensions to check if the browser starts functioning as normal again; if it does, enable them one by one until you have all the essential extensions working again.

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get the video to play.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

How to fix 'YouTube not working' issue? | Candid.Technology

Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

How to fix 'YouTube not working' issue? | Candid.Technology

Restart your browser and try visiting the problematic site again. 

Enable/Disable hardware acceleration

Disabling or enabling hardware acceleration can also help with rendering videos on the internet. 

Step 1: Click on the three-dots icon on the top-right and click on Settings from the options below.

How to fix the 'Chrome PDF Viewer Not Working' issue?

Step 2: Search for Hardware acceleration. You’ll find the setting under System. Just toggle the switch off and then use the Relaunch button to restart Chrome. 

How to fix the 'Chrome PDF Viewer Not Working' issue?

Disable Adblocker

Adblockers can at times, block cookies used by streaming platforms to check for multiple logins and other piracy-related checks. Using them on media streaming sites can cause playback issues, leading to this error. 

How to fix the 'SonyLiv not working on Chrome' issue?

Update your browser

Often an out-of-date app or browser can restrict you from visiting certain websites. Update your browser and app to the latest version to see if it resolves the issue. 

Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again.

How to fix 'YouTube not working' issue? | Candid.Technology

Also read: How to fix Chrome file://tmp/error.html?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: