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Error connecting to Activision account? Quick Fix

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  • 4 min read

Call of Duty: Modern Warfare 2 players have recently reported that they are facing an ‘Error connecting to Activision account’ prompt when they were trying to link the game to their Activision account.

Here are the possible reasons why you are getting an error while connecting to your Activision account:

  • Your Activision account might be connected to another Steam or account.
  • Corrupt game files.
  • You have not updated the game in a while.

Now that we have understood the possible causes of the error, read on to find out the fixes.

In this article, we have mentioned 7 fixes to the ‘Error connecting to Activision account’.

Check your Internet connection

You should check your Internet connection for speed and bandwidth. Call your Internet Service Provider and confirm any internet outage in your area.

Also, check your local network and remove any other devices draining the bandwidth. Usually, games require a large bandwidth and if there is another device using the data-heavy task like online streaming, then you will face issues.

Make sure that all the internet hardware, which includes the router and the cables is in pristine condition and is not damaged. If you find any damages, then change the hardware asap.

Also read: How to fix MW2 dev error 657? 

Turn off any background apps on your PC

If there are any background applications already running on your PC, then, we advise you to turn them off before continuing further as they take a portion of the RAM as well as use internet data.

Open Windows Task Manager either from the start menu or press Ctrl + Shift + Esc. Next, right-click on the program that you want to close and select End Task from the drop-down menu.

Check Call of Dury: Modern Warfare 2 server status

It might happen that the servers of Call of Duty: Modern Warfare 2 are down. Head to the Activision Support website and then select the relevant game client.

You can also follow the Twitter handle of Activision Support and tweet your issue.

Unlink and then relink your Steam or accounts

Here are the steps to unlink the accounts:

Step 1: Go to the Activision account log-in page and enter the details.

Step 2: Next, head to Profile > Account Linking.

Step 3: Click on the Unlink button to unlink the account.

Step 4: Click on Link and follow the instructions.

Also read: How to fix Play Store error: You already own this item?

Verify the game files(on Steam)

When you verify the game files, you allow the client to crawl to the game folder and then restore any missing files or replace the corrupt file with a new one.

Here’s how you can verify the game files on Steam:

Step 1: Head over to your Steam Library, right-click on the game and select Properties.

Step 2: Head over to the Local Files tab.

Step 3: Click on Verify integrity of local files… and let Steam do its thing. 

Verify the game files (on

For users, here are the steps to verify the integrity of the game files:

Step 1: Click on the All games option and then select the game.

Step 2: Click on the gear icon next to the play/update button and then select Scan and Repair from the menu.

Step 3: Confirm the process by clicking on Begin Scan.

Make a new Activision account

If all of the above solutions didn’t work, then it is time for you to abandon your current account and create a new one.

After you have created a new Activision account, unlink all the previous accounts that were linked to your previous account and then link them with your new account.

Also read: Fix: Netflix not working on TV but works on phone

Kumar Hemant

Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: