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Guardian Tales platform error 500: Quick Fix

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  • 3 min read

Guardian Tales has been one of the most RPG games since its launch in 2020. The game is massively multiplayer and is available on multiple platforms: Android, iOS and Nintendo Switch. However, as well-made as it is, the game isn’t perfect and keeps running into errors from time to time.

In this article, we’re going to talk about Guardian Tales platform error 500, its causes, and how you can fix the problem.

What causes this error?

According to the Guardian Tales dev team, error 500 was caused by a fire incident in a server centre in South Korea. The team has fixed the issue at the time of writing, and the game should be running fine. 

That said, this isn’t impacting all players globally, so other common causes for the error include:

  • Internet connectivity issues.
  • Obtrusive third-party firewall rules. 
  • Outdated game version. 

Also read: Top 7 Android games under 500MB

How to fix this?

Here are five fixes you can try out. 

Restart your phone

One of the most straightforward fixes to this problem is to restart your device. As mundane as it may seem, restarting your phone can fix several seemingly random issues that show up out of nowhere.

Check internet connection

Now’s also a good time to check whether or not you have an active internet connection. If you’re on WiFi, make sure you’ve got an active link and that there are no signal issues. On cellular data, ensure that it’s enabled and that you’re getting good network coverage. 

Restarting your router can help eliminate a bunch of seemingly random internet and connectivity issues that may be hindering your connection to the game’s servers. 

Clear the app cache

Corrupted cache files are one of the most popular reasons an app might malfunction. Here’s how you can clear the game’s cache.

  • Open your phone settings and tap on Apps.
  • Tap Show all apps.
  • Find Guardian Tales in the list and tap it to proceed. 
  • Tap Storage and cache
  • Tap the Clear storage and Clear cache buttons.

Once you’re done, restart the phone, and the error should be gone. 

Update Guardian Tales

An out-of-date app can also cause problems. Check to see if any updates are available for the game, and install them immediately to see if that fixes your problem. Once done, restart your phone and try again. 


If updating didn’t do the trick, your best bet is to completely reinstall the game and try again. Reinstalling can fix most if not all, such seemingly random issues with your game on the app, whether you’re on Android or iOS. 

Also read: Top 11 sites to play Free Games online

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: