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Is your Lenovo Chromebook not turning on? You may wonder what is causing this issue and how to fix it. The issue can be frustrating, especially if you’re working on something important.
In this article, we will explain why your Lenovo Chromebook won’t turn on and will also provide you with some troubleshooting tips.
Lenovo Chromebook not turning on: Possible reasons
There may be several reasons why your Lenovo Chromebook isn’t turning on. Some of them are as follows:
- Dead or drained battery.
- Faulty power adapter or cable.
- Damaged or loose power port.
- Corrupt or outdated operating system.
- Hardware malfunction or failure.
Also read: Top 3 PDF editors for Chromebook
Lenovo Chromebook not turning on: Troubleshooting tips
Not that we know the possible reasons why your Lenovo Chromebook is not turning on. Here are some of the most common ones:
Check the battery level or charge
One of the most common reasons your Lenovo Chromebook won’t turn on is that the battery is dead or completely drained.
Check the battery level at the LED indicator on the side. A red or orange light means the battery is low, and a green light means the battery is charged.
If the laptop is off, then this means that the battery is dead or fully drained. You may need to charge the battery by plugging the power adapter into a power outlet. Also, take a look at the LED indicator and check if it is turned on or not.
If the LED lights are not turned on, wait for it, as it usually takes a few minutes. If, after a few minutes, the lights are not on, then there is a hardware problem, and you should take the Chromebook to the service centre.
Try a different power adapter or cable
Another probable reason your Chromebook isn’t starting is that your power adapter is faulty or damaged.
This could be due to various reasons, such as wear and tear, moisture exposure, or physical damage.
Try a different power adapter or cable or plug your device into another power outlet to assess the cable condition. If the cable is working on another power outlet, this means that there is a problem with the previous one, and you should either change it or use the other one.
Inspect the power port
Often, dirt and debris are deposited in the power port, causing your Lenovo Chromebook not to turn on.
Also, frequent plugging and unplugging, accidental drops, or inserting foreign objects in the power ports might damage or make it loose. You may need to adjust the cable slightly by wiggling it for a loose charging port.
Inspect for cracks in the ports, and if you find unrepairable ones, change the port. Clean the port with light rubbing alcohol and let the port dry before plugging in.
Perform a hard reset
Performing a hard reset on your Lenovo Chromebook may also help troubleshoot the issue of the device not turning on.
Before a hard reset, ensure your device is plugged in and turned off. After that, follow the steps given below:
- Press and hold the refresh and power buttons simultaneously for about 10 seconds.
- After the stipulated time, release both the buttons and wait for your device to turn on.
Contact Lenovo support
As a final step, you should contact Lenovo support or take your Lenovo Chromebook directly to the service centre authorised by the company.
In conclusion, troubleshooting a Lenovo Chromebook that won’t turn on is easy. Follow the instructions in the article and resume working on your Chromebook in a jiffy.
Also read: What to do if your Chromebook camera is not working?
