Logitech is one of the most popular peripheral brands out there, and for a good reason, they’ve been in the game for a long time. However, as good as their peripherals might be, there’s a chance that they might run into an issue from time to time.
In this article, we’re going over a few fixes you can try out if your Logitech mouse isn’t working.
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Troubleshooting Logitech mice
Usually, there are only a handful of things that can go wrong. You can face problems with
We’ll be going over both of these situations.
How to fix wireless Logitech mouse not working?
First up, let’s look at what might cause your wireless Logitech mouse to stop working or not work in the first place.
Dead or weak batteries
Dead or low batteries are among the most common reasons why wireless mice stop functioning as they should. If your mouse is unresponsive and won’t turn on when you connect it to your PC via a dongle or Bluetooth, try to change the batteries with a fresh pair to check if that resolves your issue.
Try the mouse on a different surface
Unless you’re using one of Logitech’s wireless gaming mice, the chances are that the peripheral in your hand isn’t meant for much other than a nice smooth mousepad. If you can connect your mouse to your PC, but it won’t run, try using the mouse on a different surface to see if it helps.
Test other USB ports
If you’re using a mouse with a dongle, try plugging in the dongle on other USB ports on your computer. There’s a chance that the port you’re using to plug the dongle itself is malfunctioning and, in turn, not letting the mouse function as it should.
Check the mouse on another computer
If you have access to another computer, check the mouse there to single out the issue. If the mouse works fine, something’s wrong with your computer. Otherwise, the mouse is at fault.
The last thing you can try out is to reinstall or update the mouse driver from scratch. Here’s how.
Step 1: Press the Windows key and search for Device Manager. Click on the corresponding search result.
Step 2: Under Mice and other pointing devices, double-click your mouse and click Update driver.
If the mouse still isn’t functioning after the driver update, try removing the driver instead by following the aforementioned steps, restarting your computer, and trying to plugging in the mouse again.
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How to fix Logitech GHUB not detecting mouse?
Another rather popular reason for Logitech mouse not working as they should is when the Logitech GHUB doesn’t detect the mouse in the first place. Here are a few fixes you can try.
Check the mouse
If you’re using a wired mouse, check to ensure that the mouse cable is fine and there are no cuts or tears on the cable. On wireless mice, ensure that they’ve got charged batteries and are actually functional.
Similarly, the port you’re using to connect the mouse could be malfunctioning as well, so it’s always a good idea to try different ports on your PC.
Bypass any hubs/extensions
If you’re using a USB hub or extension of some sort, it could very well be causing issues with the mouse’s power input. Most USB hubs are not able to provide enough power if you connect multiple heavy peripherals to them.
If you’ve got a mouse to connect in such a manner, we recommend connecting it directly into your PC’s USB ports to check if the issue is resolved.
Try another tracking surface
Aforementioned, there’s a good chance that the surface you’re using your mouse on is causing problems. Try switching out your tracking or surface, or better yet, use a mousepad so that your mouse’s sensor can track movements properly.
Switch to Logitech Gaming Software
A lot of people have been experiencing issues with Logitech’s GHUB ever since it came out. Logitech retired its previous software Logitech Gaming Software in favour of GHUB, but LGS is far more stable and supports a lot more devices.
In case you’re having device detection troubles with GHUB, you can try switching to LGS. Alternatively, you can reinstall GHUB to see if it fixes your issue.
You can download Logitech Gaming Software here.
Lastly, you can do one more thing to fix the ‘Logitech mouse not working’ issue regardless of the type of mouse you’re using — update or reinstall the drivers. Refer to the guide above for exact steps to update or reinstall the driver.
Also read: Logitech G-Hub vs Logitech Gaming Software (LGS)