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Why is my Logitech mouse not working?

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  • 5 min read

Logitech is one of the most popular peripheral brands out there, and for a good reason, they’ve been in the game for a long time. However, as good as their peripherals might be, there’s a chance that they might run into an issue from time to time.

In this article, we’re going over a few fixes you can try out if your Logitech mouse isn’t working.

Also read: Logitech G29 vs Thrustmaster Ferrari Red Legend Edition

Troubleshooting Logitech mice

Usually, there are only a handful of things that can go wrong. You can face problems with

We’ll be going over both of these situations. 

How to fix wireless Logitech mouse not working?

First up, let’s look at what might cause your wireless Logitech mouse to stop working or not work in the first place. 

Dead or weak batteries

Dead or low batteries are among the most common reasons why wireless mice stop functioning as they should. If your mouse is unresponsive and won’t turn on when you connect it to your PC via a dongle or Bluetooth, try to change the batteries with a fresh pair to check if that resolves your issue. 

Try the mouse on a different surface

Unless you’re using one of Logitech’s wireless gaming mice, the chances are that the peripheral in your hand isn’t meant for much other than a nice smooth mousepad. If you can connect your mouse to your PC, but it won’t run, try using the mouse on a different surface to see if it helps. 

Gaming mousepad vs Regular: Should you buy a Gaming mousepad

Test other USB ports

If you’re using a mouse with a dongle, try plugging in the dongle on other USB ports on your computer. There’s a chance that the port you’re using to plug the dongle itself is malfunctioning and, in turn, not letting the mouse function as it should. 

Check the mouse on another computer

If you have access to another computer, check the mouse there to single out the issue. If the mouse works fine, something’s wrong with your computer. Otherwise, the mouse is at fault. 

Reinstall/Update drivers

The last thing you can try out is to reinstall or update the mouse driver from scratch. Here’s how. 

Step 1: Press the Windows key and search for Device Manager. Click on the corresponding search result. 

Why is my Logitech mouse not working? | Candid.Technology

Step 2: Under Mice and other pointing devices, double-click your mouse and click Update driver.

Why is my Logitech mouse not working? | Candid.Technology

If the mouse still isn’t functioning after the driver update, try removing the driver instead by following the aforementioned steps, restarting your computer, and trying to plugging in the mouse again. 

Also read: Logitech G300s vs G402 Hyperion Fury: Is faster better?

How to fix Logitech GHUB not detecting mouse?

Another rather popular reason for Logitech mouse not working as they should is when the Logitech GHUB doesn’t detect the mouse in the first place. Here are a few fixes you can try.

Check the mouse

If you’re using a wired mouse, check to ensure that the mouse cable is fine and there are no cuts or tears on the cable. On wireless mice, ensure that they’ve got charged batteries and are actually functional. 

Similarly, the port you’re using to connect the mouse could be malfunctioning as well, so it’s always a good idea to try different ports on your PC. 

Bypass any hubs/extensions

If you’re using a USB hub or extension of some sort, it could very well be causing issues with the mouse’s power input. Most USB hubs are not able to provide enough power if you connect multiple heavy peripherals to them.

Should you use a USB hub with your laptop or tablet?

If you’ve got a mouse to connect in such a manner, we recommend connecting it directly into your PC’s USB ports to check if the issue is resolved. 

Try another tracking surface

Aforementioned, there’s a good chance that the surface you’re using your mouse on is causing problems. Try switching out your tracking or surface, or better yet, use a mousepad so that your mouse’s sensor can track movements properly. 

Switch to Logitech Gaming Software

A lot of people have been experiencing issues with Logitech’s GHUB ever since it came out. Logitech retired its previous software Logitech Gaming Software in favour of GHUB, but LGS is far more stable and supports a lot more devices.

Why is my Logitech mouse not working? | Candid.Technology

In case you’re having device detection troubles with GHUB, you can try switching to LGS. Alternatively, you can reinstall GHUB to see if it fixes your issue.

You can download Logitech Gaming Software here.

Update/Reinstall drivers

Lastly, you can do one more thing to fix the ‘Logitech mouse not working’ issue regardless of the type of mouse you’re using — update or reinstall the drivers. Refer to the guide above for exact steps to update or reinstall the driver.

Also read: Logitech G-Hub vs Logitech Gaming Software (LGS)

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: