Netflix is now a crucial part of everyday entertainment, providing a wide range of movies, TV shows, and exclusive content. Despite being a major player in the streaming industry, it isn’t immune to occasional disruptions and technical hiccups. Viewers might face problems when trying to watch their preferred content, and one common issue is the Pardon the Interruption error.
This article discusses the causes of Netflix pardon the interruption and seven methods to help you fix the error.
Below we have discussed:
Also read: How to fix Netflix error code M7399?
What causes the ‘Pardon this Interruption’ error?
Various reasons might cause Netflix pardon the interruption issue, and we have mentioned below:
- Poor internet connection.
- Netflix server issues.
- Issues with the browser.
- Account-related problems.
How to fix the issue?
Here are seven methods that might help you fix the issue:
Check the internet connection
A major cause of interruptions on Netflix is an unreliable internet connection. Before trying more advanced fixes, make sure your internet is steady. Run a speed test to see if it meets Netflix’s speed recommendations. If it doesn’t, think about upgrading your plan or checking and fixing issues with your network.
Check out our to learn what to do when your WiFi is not working
Check the Netflix server status
Netflix relies on Amazon Web Services (AWS) to store its data. If AWS servers are experiencing difficulties, you may encounter issues while trying to stream shows and movies on Netflix. To check if the problem is widespread, visit Downdetector and search for Netflix. If many people are reporting similar issues, you’ll notice a significant increase in outage reports. Additionally, consider following Netflix on social media for instant updates on any ongoing issues.
Flush DNS cache
Overloaded DNS (Domain Name System) cache can also contribute to streaming issues. Flushing the DNS cache can help resolve this problem. Here’s how to do it:
Step 1: Type Cmd in the Windows search and click on the first result.
Step 2: Type in the command ipconfig /flushdns and hit Enter to reset DNS settings to default.
Clear browser cache
If your web browser’s cache is overloaded, it might cause the Pardon the interruption error on Netflix. To fix this, clear your browser’s cache and then attempt to stream again. Here are the steps to clear the browser cache:
On Chrome
Step 1: Click on the Triple dot icon at the top right corner of the browser. Alternatively, you can use the keyboard shortcut Ctrl + Shift + Delete keys to access the clear browsing data screen.
Step 2: In the dropdown menu, click on the Clear browsing data option.
Step 3: Checkmark the box beside Cached images and files, which is usually selected and if you want to delete the cookies too checkmark the box beside Cookies and other site data. After you are done selecting, click on the Clear data button.
On Edge
Step 1: Click on the Triple dot icon at the top right corner of the browser. Alternatively, you can use the keyboard shortcut Ctrl + Shift + Delete keys to access the clear browsing data screen.
Step 2: In the dropdown menu, click on the Settings option.
Step 3: Click on the Privacy, search and Services option in the sidebar and then on the right side scroll down and click on the Choose what to clear button under the Clear browsing data section.
Step 4: Click on the Clear now button to clear the cache and cookies of the browser.
Try another browser
If you are experiencing issues on a particular browser, consider trying another one. Sometimes, browser-related problems can affect streaming performance. Switching to a different browser might help you bypass these issues and enjoy uninterrupted Netflix streaming.
Disable VPN
While using a VPN or proxy might be tempting for accessing region-locked content, it can sometimes cause interruptions on Netflix. Disable any VPN or proxy services and try streaming again. Netflix’s content library is designed to vary by region, and using VPNs may trigger the platform’s security mechanisms.
The Title isn’t available anymore on Netflix or in your region
Netflix negotiates agreements with media companies to make their shows and movies available on the streaming platform. These contracts have a set duration, and when they expire, Netflix typically aims to renew them.
However, there are instances where both parties cannot agree to renewal, leading the media giant to remove their content from Netflix. If you attempt to stream such content from your bookmarks or watchlists, you’ll encounter the pardon interruption error. It also might be possible that the content has been removed from your region.
Also read: What to do if Netflix’s Continue Watching is gone?
