WiFi streaming cameras are becoming increasingly popular in homes and for good reason. They provide an easy, cheap and hassle-free way of keeping an eye on your house no matter where you are in the world.
However, they might not always work as swimmingly as expected. In this article, we’re taking a look at the Ring streaming error, its causes and giving you six fixes to solve the problem.
What causes the Ring streaming error?
There are a number of reasons that can cause this problem, however, the two most popular reasons are:
- Poor internet connectivity on your mobile device.
- Poor connectivity between the Ring camera and the WiFi router.
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6 ways to fix the Ring streaming error
Here are six fixes you can try out to resolve the Ring streaming error.
Check your WiFi router
One of the first things you should do is check to see if you have an active WiFi connection. Try connecting other devices to your router to see if they can access the internet and that your WiFi router is in range of the Ring camera. Restarting the router can often resolve any network connectivity issues that you might be experiencing.
Check your internet speed
If your internet is working fine, it might be the speed that’s causing problems. Ring recommends having an internet connection of at least 2mbps or faster for optimal performance. If you’re getting slower speeds than this, chances are that you might get a choppy stream or no stream at all.
Update Ring firmware
Another thing that could be causing problems for you is the Ring camera itself. A buggy firmware can cause a lot of problems, including Ring streaming error due to connectivity issues. Check to see if there are any updates available for your camera on the Ring app and if there are, install them immediately before trying again.ย
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Check for wiring flaws
While Ring cameras are rather easy to install, incorrect wiring can throw off the camera causing a loss of video or other functionality. Check your wiring to see if the camera is getting enough power to operate smoothly and that there are no faulty connections whatsoever.
Use a different band
If you have a multi-band WiFi router (2.4GHz and 5GHz), try switching bands on which your Ring camera operates. If a particular band gets too busy with a lot of devices on it, it can impact the performance, reliability and internet speed of every device on that particular band.
If your WiFi router isn’t far away from the Ring camera, we recommend using the 5GHz band. Otherwise, you should default to 2.4GHz as it offers better stability and a longer range.
Reset the camera
If nothing else works, your best bet is to reset the camera itself. Resetting the camera itself is a rather easy process. All you have to do is hold down the orange reset button at the back of the camera for about 15 seconds until the ring light starts flashing. Once the light stops flashing, your camera has been reset.
Do keep in mind that resetting your camera will reset all your personal preferences and settings that you had in place.
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