Roku streaming devices are pretty straightforward and not a lot can go wrong with them. However, just like everything tech they still can run into some issues from time to time.
In this article, we’re taking a look at a few simple fixes you can try out if your Roku remote is not working.
Try charging the battery
Perhaps the most popular reason why Roku remotes start malfunctioning is that their battery levels dip too low. This is true for both rechargeable and battery operated Roku remotes.
So if you find your remote unresponsive or very laggy, the first thing you should do is try and charge the remote or replace the batteries, depending upon what kind of remote you have.
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Check for a blocked signal
Roku remotes IR signals that require a clear line of sight between the remove and the device it’s operating. If there’s something like a wall or a piece of furniture between the Roku and the Roku remote, the remote isn’t going to work.
The issue mainly arises when you have a Roku player trying to control volume and power on your TV.
Restart the Roku device and remote
If your remote has batteries, remove them and insert them back again. For your Roku device, disconnect the power supply, wait for five seconds then reconnect the power. For rechargeable remotes, press and hold the pairing button for 20 seconds. The status light will slowly flash green and then start flashing rapidly.
Note that all Roku devices, except the Roku Streaming Stick, can be controlled with a Roku simple remote. If you have one lying around, you can use it to restart a Roku device by going to Settings > System > System restart > Restart on a player or Settings > System > Power > System restart > Restart on a Roku TV.
Check the HDMI connection
If you’re using a Roku Streaming Stick or Streaming Stick+, connecting it directly into your TV’s HDMI port can cause performance issues with the device caused by wireless interference from the HDMI port.
The solution to this is installing an HDMI extension which Roku hands out for free. Just fill out this form, and you’re good to go.
Use the Roku app
This is more of a workaround rather than a solution, but it still works pretty well. If you’re experiencing problems using a remote with your Roku device, you can always download the Roku app. The app can double up as a remote and makes text entry easier as well.
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