Samsung is a leading brand in the world of smart TVs and offers a wide range of features, including the ability to install and use various apps. However, many Samsung TV owners have encountered this frustrating issue where they cannot install apps on their TVs.
This article discusses various causes of why Samsung TV won’t install apps and a few ways that might help you fix the issue.
Why Samsung TV won’t install apps?
Several reasons might cause issues with your Samsung TV and stop you from installing apps on it.
- Temporary glitch
- Poor internet connection.
- Outdated TV firmware.
- Low storage.
Also read: Why won’t my Samsung TV connect to WiFi?
How to fix the issue?
Below are some fixes that might help you with the possible issues stopping you from installing apps on your Samsung TV.
Power cycle your TV
Power cycling your TV is simple yet effective; it can resolve many issues, including app installation problems. Disconnect your TV from the power source, then press and hold the power button for around 30 seconds. After that, wait another 30 seconds before plugging your TV back in, and it should start working properly.
Check the internet connection
It’s always a good idea to check your internet connection. A slow or unstable connection can prevent your TV from downloading and installing apps. Ensure your Wi-Fi is working properly and your TV is connected to it. You might also want to restart your router if you’re experiencing connectivity issues.
Update the TV software
Outdated software can sometimes cause problems with app installations. To update your Samsung TV’s software, follow these steps:
Step 1: Go to Settings on your TV using your remote.
Step 2: Choose Support and then select Software Update.
Step 3: Lastly, choose the Update Now option.
Allow your TV to check for and install any available updates. Once it’s done, try installing your apps again.
Check available storage
Make sure your TV has plenty of storage to add or update apps. If it’s running out of space, you might encounter issues while installing the apps on the TV. To check the storage on your Samsung TV, follow the steps below:
Step 1: Go to Settings on your TV using your remote.
Step 2: Choose Support.
Step 3: Select the Device Care option.
Step 4: In device care, choose the Manage Storage option.
Step 5: You will see the available storage at the top right corner of your TV; if you don’t have much storage left, you should uninstall some apps.
Also read: How to tell if your house is bugged?
Run the Device Care
Run the Device Care on your Samsung TV. It will detect and fix the issues with your Samsung TV that are causing the problems with the app installation. To start Device care, follow the steps below:
Step 1: Go to Settings on your TV using your remote.
Step 2: Choose Support.
Step 3: Select the Device Care option.
Step 4: In device care, choose the Start Device Care button.
Relogin your Samsung account
If your Samsung TV is facing issues connecting to your account, it might stop you from installing apps. Log out of your Samsung account and then log back in. To do that, follow the steps below.
Step 1: Go to Apps on your TV.
Step 2: Navigate to the Profile icon available at the top right corner of the screen.
Step 3: Select the account and then choose Sign out.
Step 4: After signing out, restart your TV and then sign back in.
Factory reset your TV
If none of the above solutions work, a factory reset should be your last resort. Remember that this will erase all settings and data on your TV. To perform a factory reset:
Step 1: Go to Settings on your TV and choose General, then choose the Reset option.
Step 2: It will ask you to enter the security in, enter it. The default pin is 0000 if you haven’t changed it.
After the reset, the TV will restart, connect it to the WiFi, log in to your account and then start downloading the apps on your TV again.
Also read: Fix: Samsung TV Plus not working
