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Spotify web player not working: Quick Fix

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  • 5 min read

Spotify is by far one of the most popular music streaming apps that have ever existed. Thanks to its lightweight web player, with millions of users worldwide, the platform works just fine on anything that can run a web browser.

However, if the Spotify web player is not working for you for whatever reason, it can be a bit of a hassle. In this article, we’re going over a few fixes for getting the web player working for you again.ย 


Refresh the page

At times, the Spotify web player won’t work because a page couldnโ€™t load properly. In such cases, try refreshing the page to see if you can get the page to load.

Also read: How to see lyrics on Spotify?


Close all tabs

Sometimes other tabs can conflict with a siteโ€™s loading. Try closing all possible tabs and reloading the site. It should load up just fine. You can also try visiting the site in incognito mode.


Check your internet connection

Nowโ€™s also a good time to check whether or not you have an active internet connection. If youโ€™re on WiFi, make sure youโ€™ve got an active connection and that there are no signal issues. On cellular data, ensure that itโ€™s enabled and that youโ€™re getting good network coverage. 

Also, check for the internet speed. High latency can also cause the app to disconnect and cause this bug.


Disable VPN

Another possible cause for the Spotify web player issue could be because youโ€™re using a VPN. Many streaming services are geo-restricted due to content copyright issues, and using a VPN can cause problems with their functionality and content availability.


Enable protected content

If your browser doesn’t support protected content, you might run into issues. Here’s how you can enable protected content to ensure you can use the Spotify web player.ย 

Step 1: Open Chrome, click the settings menu on the top-right and then click Settings.

This is an image of chrome protected content 1

Step 2: Search for Protected content in the settings page search bar. Click on the corresponding search result. 

This is an image of chrome protected content 2

Step 3: Scroll down and click on Protected content ID.

This is an image of chrome protected content 3

Step 4: Make sure that Sites can play protected content is enabled.

This is an image of chrome protected content 4

Now restart your browser, and the Spotify web player should work fine.ย 

Also read: Hulu not working on Roku: 7 Fixes


Use command prompt to flush DNS

You can flush your existing outdated DNS using the command prompt.

Step 1: Press Windows key + R and type in cmd, and hit enter.

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Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

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Now restart your browser and try again. 


Disable your extensions 

Browser extensions can often cause problems with web apps. Disabling them can help eliminate any extension-related bug you might be facing.ย 

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Head over toย chrome://extensionsย and try disabling all your extensions to check if the browser starts functioning as usual again; if it does, enable them one by one until you have all the essential extensions working again.

Also read: How to unhide a song on Spotify?


Clear your browserโ€™s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Spotify web player to work.

Step 1: Type in chrome://settings/clearBrowserData in your browserโ€™s address bar and hit Enter.

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Step 2:ย Select the cache and cookies options and ensure theย Time rangeย is set toย All time.ย Click on theย Clear nowย button to clear out all the data.ย 

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Now try opening the Spotify web player again, and the Spotify web player should work just fine.


Check for updates

If the issue is in the browser itself, chances are developers might release an update to fix the problem. Regardless, you should always ensure youโ€™ve got the latest version of the browser installed to avoid running into issues that could otherwise be avoided.ย 

Head over toย chrome://settings/helpย and make sure youโ€™re on the latest update. If youโ€™re not, update immediately and try again. The Spotify web player not working error in Chrome should be fixed.

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Once the update is complete, restart the browser and try again.ย 


Reset your browser

Resetting Chrome can fix random bugs and glitches with the browser.ย 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

How to fix the 'google chrome sound not working' error in windows 10?

This should fix any problems you’re facing with the Spotify web player.ย 

Also read: Spotify wonโ€™t open: 14 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: yadullahabidi@pm.me.

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