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Spotify web player not working: Quick Fix

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  • 5 min read

Spotify is by far one of the most popular music streaming apps that have ever existed. Thanks to its lightweight web player, with millions of users worldwide, the platform works just fine on anything that can run a web browser.

However, if the Spotify web player is not working for you for whatever reason, it can be a bit of a hassle. In this article, we’re going over a few fixes for getting the web player working for you again. 

Refresh the page

At times, the Spotify web player won’t work because a page couldn’t load properly. In such cases, try refreshing the page to see if you can get the page to load.

Also read: How to see lyrics on Spotify?

Close all tabs

Sometimes other tabs can conflict with a site’s loading. Try closing all possible tabs and reloading the site. It should load up just fine. You can also try visiting the site in incognito mode.

Check your internet connection

Now’s also a good time to check whether or not you have an active internet connection. If you’re on WiFi, make sure you’ve got an active connection and that there are no signal issues. On cellular data, ensure that it’s enabled and that you’re getting good network coverage. 

Also, check for the internet speed. High latency can also cause the app to disconnect and cause this bug.

Disable VPN

Another possible cause for the Spotify web player issue could be because you’re using a VPN. Many streaming services are geo-restricted due to content copyright issues, and using a VPN can cause problems with their functionality and content availability.

Enable protected content

If your browser doesn’t support protected content, you might run into issues. Here’s how you can enable protected content to ensure you can use the Spotify web player. 

Step 1: Open Chrome, click the settings menu on the top-right and then click Settings.

Step 2: Search for Protected content in the settings page search bar. Click on the corresponding search result. 

Step 3: Scroll down and click on Protected content ID.

Step 4: Make sure that Sites can play protected content is enabled.

Now restart your browser, and the Spotify web player should work fine. 

Also read: Hulu not working on Roku: 7 Fixes

Use command prompt to flush DNS

You can flush your existing outdated DNS using the command prompt.

Step 1: Press Windows key + R and type in cmd, and hit enter.

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Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

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Now restart your browser and try again. 

Disable your extensions 

Browser extensions can often cause problems with web apps. Disabling them can help eliminate any extension-related bug you might be facing. 

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Head over to chrome://extensions and try disabling all your extensions to check if the browser starts functioning as usual again; if it does, enable them one by one until you have all the essential extensions working again.

Also read: How to unhide a song on Spotify?

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Spotify web player to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Now try opening the Spotify web player again, and the Spotify web player should work just fine.

Check for updates

If the issue is in the browser itself, chances are developers might release an update to fix the problem. Regardless, you should always ensure you’ve got the latest version of the browser installed to avoid running into issues that could otherwise be avoided. 

Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again. The Spotify web player not working error in Chrome should be fixed.

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Once the update is complete, restart the browser and try again. 

Reset your browser

Resetting Chrome can fix random bugs and glitches with the browser. 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

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This should fix any problems you’re facing with the Spotify web player. 

Also read: Spotify won’t open: 14 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: