Steelseries is one of the most popular peripheral companies in the world making everything from speakers, keyboards, mice and headsets. However, as good as their products are, they aren’t perfect and things can run into problems from time to time.
In this article, we’re talking about the Steelseries Sonar not working, the causes behind it and what you can do to fix the problem.
What issues can stop Steelseries Sonar from working?
There are several reasons why Steelseries Sonar might not work as expected. Some common causes include:
- Steelseries GG isn’t installed.
- Driver issues.
- Hardware issues with the headset.
Also read: How to reset all audio settings in Windows 11?
How to fix Steelseries Sonar errors?
Here are five fixes you can try out.
Check Steelseries Sonar settings
The first thing you should do is check Sonar settings to see if your headset is being detected, Sonar is turned on and the volume is turned high enough for you to listen to any audio coming in your headphones. If the headset isn’t working, generally unplugging and plugging it back in again can fix the issue. Otherwise, try restarting Sonar by holding the power button for 10 seconds and then letting go.
If you’ve got multiple audio outputs plugged into your computer, make sure that your headset is set as the default audio output to ensure all system sounds are routed over to your headset.
Update audio drivers
Since the error is audio-related, updating the audio drivers on your PC will often fix the problem.
Step 1: Press Windows Key + X and click on Device Manager.
Step 2: Double-click on Sound, video and game controllers to show all visible audio devices.
Step 3: Right-click your audio device and click on Update drivers.
Step 4: Click Search automatically for drivers, and Windows will automatically download and install any driver updates needed.
If this doesn’t work, you can follow the same steps to uninstall the audio drivers and restart your PC to install them again.
Run the audio troubleshooter
Windows comes with a bunch of really useful troubleshooters that can help resolve problems like this. Here’s how to run the audio troubleshooter.
Step 1: Right-click the sound icon in the taskbar and click Open Sound settings.
Step 2: Scroll down to find the Troubleshoot button. Click it and wait for it to finish. This should hopefully resolve your issue.
Reinstall Steelseries GG
If you haven’t installed Steelseries GG or if your current installation isn’t working, try installing Steelseries GG again to see if that fixes your problem. Follow these steps to reinstall the program.
Step 1: Press the Windows key + X to open the Quick Access menu and click on Apps & Features.
Step 2: Find Steelseries GG in this list and click on Uninstall.
Once the program has been removed, restart your PC, reinstall Steelseries GG from the official website and try launching it again.
Reach out to Steelseries customer support
If nothing else works, your best bet is to reach out to Steelseries customer support and have them fix the issue for you. Regardless of whether it’s a hardware or software failure, the Steelseries support staff will be able to pinpoint the issue and resolve it accordingly.
Also read: What is a 80 percent keyboard? Benefits and top 5 picks