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Teams.Microsoft.com refused to connect: 6 Fixes

Microsoft Teams is a popular meeting, video calling and file-sharing application. It is accessible via its desktop app, a web app and also android and iOS apps.

In this article, we will discuss the quick fixes for the Teams.Microsoft.com refused to connect error.


Quit Teams and restart

The first and most traditional fix for any technical issue is quitting and restarting the application or device.

Step 1: Right-click on the Microsoft Teams application and click on Quit.

Teams.Microsoft.com refused to connect: 6 Fixes

Step 2 (Optional): This step is optional but recommended. Restart your Laptop or PC.

Step 3: Restart the Microsoft Teams application.

Log in again if prompted. If it’s just a bug caused by a temp file, the Teams.Microsoft.com refused to connect error should be solved.

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Changing the network connection

Slow or insufficient Wi-Fi connection can cause connection errors in Microsoft Teams. Try shifting closer to the modem, dongle, or network provider and re-login or relaunch the application. If the Teams application is still not loading, try switching to a different, faster network connection and relaunch the application.


Microsoft Teams web application

If there is a problem specifically with the desktop app, then it may not occur on the web application of Microsoft Teams.

Microsoft Teams Web application can be accessed here

Login to the web application and access the features. If the web application is not showing any errors, then the desktop application has some issues.

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Rejoin the meeting

Microsoft Teams may be functioning properly, and there can be a glitch only in regard to a specific meeting. If you are going “on hold” or are unable to speak, listen or access other meeting features, even with a good network connection, the easiest way to solve the issue is by rejoining the meeting.

Step 1: Click on the red Leave button in the top right corner of the meeting screen.

Teams.Microsoft.com refused to connect: 6 Fixes

Step 2: Rejoin the meeting with a meeting link or invite, preferable compared to joining directly.

There are two ways to invite someone to a meeting.

Step 1: Go to the list of participants by clicking on the icon beside the chat button on the top right panel.

Teams.Microsoft.com refused to connect: 6 Fixes

Step 2: Type the name of the person you wish to invite in the search bar or share the invite link.

Alternative step 2: Scroll to the end of the list and find suggested participants, and click on the participant name to add them.

Teams.Microsoft.com refused to connect: 6 Fixes

Depending on the meeting settings by the organiser, you will see the option to add directly or share the link. This should help to fix the Teams.Microsoft.com refused to connect error.

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Updates and clearing cache

If the System or the Teams application is not up-to-date, it can cause errors. Always ensure that your system uses the latest updates and check for updates in the Teams application.

The cache is a temporary memory that helps the application function faster in a few aspects. But in case of glitches and errors, clearing cache is one of the fixes that help the smoother running of the device.


Permission through Firewall

The Windows Firewall Defender may block Microsoft Teams.

Step 1: Open the File Explorer, and type the following in the search bar.

Control Panel\System and Security\Windows Defender Firewall
Teams.Microsoft.com refused to connect: 6 Fixes

Step 2: Click on Allow an app or feature through the firewall amongst the options visible in the left column.

Teams.Microsoft.com refused to connect: 6 Fixes

Step 3: Click on Change settings.

Step 4: Scroll through the options and find the teams.exe.

Step 5: Check box the box under the Private column to allow communication over private networks.

Teams.Microsoft.com refused to connect: 6 Fixes

The Teams.Microsoft.com refused to connect error should be fixed.

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