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Printer in error state: 5 Fixes

Printers are great devices, no doubt. However, if you’ve ever owned a printer for any duration of time, you’ll know that they can be big headaches to deal with as well.

In this article, we’re taking a look at the “Printer in Error State” error in Windows and what you can do to get rid of the problem. 


Restart your printer

Power cycling your printer, PC and even router if you’re using a WiFi printer can help resolve seemingly random issues that might be causing printing conflicts. This should be the first item on your troubleshooting list. 

Also read: How to fix Red Screen of Death in Windows 10?


Check the Printer

The error can also indicate a problem with your printer instead. Check to see if everything’s in place, that the printer has enough ink, paper and is properly connected to your printing device. If you’re using a WiFi printer, check to make sure that the printer is connected to the network and that you have internet access. 


Resetting the print spooler service

The print spooler is a service on your computer that manages all printers, print ques and print jobs. Resetting this service can resolve any printer conflicts you’re facing. 

Step 1: Press Windows key + R to launch the Run prompt. Type in services.msc and hit enter.

How to fix 'Another Computer is Using this Printer' error?

Step 2: Locate the Print Spooler service and double click it to open the properties.

How to fix 'Another Computer is Using this Printer' error?

Step 3: Click the Stop button to stop the service. Click OK after that.

How to fix 'Another Computer is Using this Printer' error?

Step 4: Now open Windows Explorer and head over to the following directory. 

C:\Windows\System32\spool\PRINTERS
How to fix 'Another Computer is Using this Printer' error?

Once there, delete all the files in the PRINTERS folder. Restart your computer to check if the printer works properly now.

Also read: Getting Windows Ready stuck: 5 Fixes


Check your drivers

Make sure your drivers are properly installed and up to date can resolve a lot of printer issues. 

Step 1: Press Windows key + X to open the quick access menu and click on Device Manager.

How to fix 'Another Computer is Using this Printer' error?

Step 2: Double click Print Queues to show all installed printers.

How to fix 'Another Computer is Using this Printer' error?

Step 3: Right-click on the problematic printer and click on Update drivers.

How to fix 'Another Computer is Using this Printer' error?

Step 4: Click on Search automatically for drivers. Windows will automatically look for driver updates and install them.

How to fix 'Another Computer is Using this Printer' error?

Now restart your PC and try again. 


Run the Windows troubleshooter

Windows 10 comes with an excellent set of troubleshooters that can resolve a bunch of issues on your PC, including the ones with printers. 

Step 1: Press Windows key + I to open Windows settings and click on Update & Security.

How to fix 'Another Computer is Using this Printer' error?

Step 2: Head over to the Troubleshoot tab.

How to fix 'Another Computer is Using this Printer' error?

Step 3: Click on Additional troubleshooters.

How to fix 'Another Computer is Using this Printer' error?

Step 4: Click on Printer and then Run the troubleshooter. Follow the on-screen instructions to run the troubleshooter.

How to fix 'Another Computer is Using this Printer' error?

Restart your computer and try again. This should fix the Printer in error state issue.

Also read: How to fix System Service Exception in Windows 10?

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