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How to fix ‘this site can’t be reached’ error on Chrome?

Chrome offers one of the best and most complete browsing experiences out there. Google has spent a considerable amount of time developing and perfecting the browser, and it’s gone to good use.

However, just like everything else, Chrome isn’t free of problems. In this article, we’re taking a look at how to fix ‘this site can’t be reached’ error in Chrome. 


Restart your router

Power cycling your network equipment is the fix to more issues than you can think. More often than not, connectivity issues can be caused by an underlying bug in your router and can be fixed by rebooting.

Also read: How to fix Err_Cache_Miss in Google Chrome?


Reset your TCP/IP stack

In some cases, resetting the TCP/IP stack on your computer can help resolved unforeseen errors. To do so, follow these steps.

Step 1: Press Windows Key + X or right-click on the Start button and click on Command Prompt (admin).

How to fix "ERR_ADDRESS_UNREACHABLE" in Google Chrome?

Step 2: Type in the following two commands after each other

ipconfig /release
ipconfig /renew
How to fix "ERR_ADDRESS_UNREACHABLE" in Google Chrome?

Now try revisiting the site. The ‘this site can’t be reached’ error it should work just fine.


Clear the Chrome DNS cache

At times, a buggy DNS cache can redirect your browser to the wrong site and hence cause this error. You can try clearing Chrome’s DNS cache to see if the issue gets resolved. 

Step 1: Fire up Chrome and head over to chrome://net-internals/#dns

How to fix "ERR_ADDRESS_UNREACHABLE" in Google Chrome?

Step 2: Click on the Clear host cache button to clear out your DNS cache. 

How to fix "ERR_ADDRESS_UNREACHABLE" in Google Chrome?

Restart the browser and try to access the site you were having issues with again.


Disable DNS Prediction

Just as a buggy DNS cache can confuse your browser, so can Chrome’s DNS Prediction services. While they work just fine usually, sometimes you might have an issue. 

Step 1: Fire up Chrome and head over to your Privacy and Security settings. You’ll find them at chrome://settings/privacy.

Step 2: Under the Cookies and other site data section, find the setting that says Preload pages for faster browsing and searching and toggle it off. 

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Clear the DNS cache

Just like every other cache, any corrupted settings in your DNS cache can cause this issue. Here’s how you can clear it out.

Step 1: Press Windows key + R, type cmd and hit the Enter key.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 2: Type in ipconfig /flushdns and hit enter. This will reset your DNS settings to their defaults.

How to fix 'Windows can’t communicate with the device or resource' error?

If this doesn’t work, you can go ahead and reset files used by Windows to access the internet by using these commands. 

ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew

Check your adaptor settings

Sometimes you need custom adaptor settings to connect to a network with certain specific rules, such as a school or a work network. But if these settings stay, you will not be able to connect to the internet anywhere else.

Here are the steps you need to follow.

Step 1: Press Windows key + I to open the Windows settings.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 2: Click on Network & Internet.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 3: Click on Change adaptor options.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 4: Right-click on your Wi-Fi network and click Properties.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 5: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

How to fix 'Windows can’t communicate with the device or resource' error?

Step 6: Make sure that all settings are set to automatic. 

How to fix 'Windows can’t communicate with the device or resource' error?

Step 7: Now repeat steps 5 and 6 with Internet Protocol Version 6.

If this doesn’t fix the ‘this site can’t be reached’ issue, you can try moving to a public DNS using the guide below.

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Try a public DNS

If automatic DNS settings aren’t working out for you, try moving to a public DNS. Follow these steps.

The first five screenshots are the same as Check your adaptor settings. Also, remove the last line from that very section after adding this)

Step 1: Press Windows key + I to open the Windows settings.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 2: Click on Network & Internet.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 3: Click on Change adaptor options.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 4: Right-click on your Wi-Fi network and click Properties.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 5: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

How to fix 'Windows can’t communicate with the device or resource' error?

Step 6: Click on Use the following DNS server addresses.

How to fix 'Windows can’t communicate with the device or resource' error?

Step 7: Type in 8.8.8.8 in the Primary DNS field and 8.8.4.4 in the Alternate DNS field. 

How to fix 'Windows can’t communicate with the device or resource' error?

Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Reset your browser

Resetting Chrome can fix all sorts of random bugs and glitches with the browser. 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

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Restart the DNS client service

Restarting the DNS client service can also help fix this issue. Here’s how.

Step 1: Press Windows key + R to open the Run prompt. Type services.msc and hit enter.

Step 2: Find the DNS Client service and restart it by clicking the Restart link at the top left. 

Try reaccessing the site. This should fix the ‘this site can’t be reached’ error.


Reinstall Chrome

Another possible cause for Chrome not starting might be some corrupt program files. Reinstalling the browser should fix the issue. 

Step 1: Press Windows Key + X to open the Quick Access menu and click on Apps & Features.

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Step 2: Find Chrome in the list of apps and use the Uninstall button to remove the browser.

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Now you can redownload Chrome and try installing it again to check if that resolves the ‘this site can’t be reached’ issue.

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