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Unidentified network no internet: Quick Fix

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  • 6 min read

Windows is an intuitive OS with relatively few knick-knacks that users might face. When connecting to the internet, all we expect to do is plug in a LAN cable or connect to a WiFi network, and it just works.

However, sometimes users might experience an error saying “unidentified network, no internet.” In this article, we discuss solutions you can use to fix the problem at hand.

Also read: How to fix Windows installation error 0x80300024?


What causes the Unidentified network no internet error?

The following reasons cause the error:

  • Incorrect IP configurations.
  • Outdated network drivers.
  • Incorrect network settings.
  • Third-party programs interfereing with your network.
  • Windows update issues.

How to fix the error?

Here are a few solutions you can try out to fix the Unidentified network no internet error.

Update the OS

In such situations, the first thing to do is make sure your OS is up to date. Developers usually diagnose these issues based on insider reports or feedback from customers and issue fixes or patches in the form of updates. Check to ensure you’ve got the latest update installed on your system.

You can check out our detailed guide on how to update Windows here

Restart the router

As always, the first step of troubleshooting anything is to reboot the device that may be causing the issue.

It almost seems like a joke now, but rebooting your device does have some pretty surprising results, and you might be able to resolve many seemingly random issues.


Issues at the ISP’s end

If the WAN light on your router isn’t on, this can indicate that you’re not getting a signal from your ISP and that they may be facing an outage.

In such cases, the best thing to do is contact them and inquire about what’s going on with them. Generally, your ISP would be quick to resolve any such outages.


Disable antivirus and any third-party firewalls

Another thing that should be on your diagnostics list is to temporarily disable your antivirus and check if you can share files through your network. If you’re using any third-party firewalls, they can also cause conflict with network communications under the pretext of keeping you safe.


Check your drivers

Your network adaptor’s (WiFi or ethernet) drivers could also be causing connectivity issues. Try connecting to the internet using either an ethernet connection or any other alternatives and follow these steps to get your drivers in place.

Step 1: Press Windows key + R, type in devmgmt.msc and hit enter.

How to fix the 'wifi connected but no internet access' issue?

Step 2: Double click Network adaptors to expand it and right click your Wi-Fi card or ethernet adaptor, depending upon what you need to fix. Click on Update driver.

How to fix the 'wifi connected but no internet access' issue?

Step 3: Select Search automatically for drivers, and Windows will find and install any available updates. 

How to fix the 'wifi connected but no internet access' issue?

Also read: How to fix ‘Realtek HD Audio Manager Missing’ in Windows 10?


Use the Windows Internet troubleshooter

A lot of times, using the Windows troubleshooter can fix your issue. Right-click on the network icon in the taskbar, click on Troubleshoot problems and let the troubleshooter do its thing. 

How to fix the 'wifi connected but no internet access' issue?

Check your DNS settings

If you’re running custom DNS settings on purpose or by mistake, having them set incorrectly can cause internet connectivity issues.

Flushing your DNS settings can set them back to the default values and resolve such issues. Here’s how. 

Step 1: Press Windows key + R, type cmd and hit the Enter key.

How to fix the 'wifi connected but no internet access' issue?

Step 2: Type in ipconfig /flushdns and hit enter. This will reset your DNS settings to their defaults.

How to fix the 'wifi connected but no internet access' issue?

You can take this a step further and reset Windows files to access the internet by using these commands back to back.

netsh winsock reset
netsh int ip reset

If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one. 

ipconfig /release
ipconfig /renew

If that doesn’t work either, you can use the following commands in the order that they’re listed to reset your network stack.

ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset C:\resetlog.txt
netsh winsock reset

Check for IP /DNS conflicts

If you can connect to other networks just fine, it could indicate an IP conflict on your router. 

Another way to confirm this is to ping your router’s default address through the command prompt. Type in ping [router IP address] in the command prompt, and if you get a Request timed out error, you’re most probably having an IP conflict issue. Here’s how you can fix this.

Step 1: Press Windows key + I to open the Windows settings.

How to fix the 'wifi connected but no internet access' issue?

Step 2: Click on Network & Internet.

How to fix the 'wifi connected but no internet access' issue?

Step 3: Click on Change adaptor options.

How to fix the 'wifi connected but no internet access' issue?

Step 4: Right-click on your Wi-Fi network and click Properties.

How to fix the 'wifi connected but no internet access' issue?

Step 5: Find Internet Protocol Version 4 in the list, click on it, and click Properties. 

How to fix the 'wifi connected but no internet access' issue?

Step 6: Make sure that all settings are set to automatic. 

How to fix the 'wifi connected but no internet access' issue?

Now reconnect to your network, and it should connect seamlessly. Alternatively, you can type in your IP address and DNS alternatives to see if that solves your problem.

Also read: What is APC index mismatch in Windows 10? 5 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: yadullahabidi@pm.me.

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