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Webpage not available: Quick Fix

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  • 7 min read

The internet has become more powerful than ever today. With millions of sites for users to get whatever information they want, it’s now easier than ever to just go online get what you want. However, just like everything tech, it isn’t always a smooth sailing sea.

In this article, we’re talking about the webpage not available error that you might see at times when visiting a site. We’ll be looking at a few reasons why this might be happening to you and how you can fix the problem.


Why does this happen?

There are a number of reasons why you might be seeing the Webpage not available error. The usual culprits are either the site being down or some issues with your internet connection. Other common factors include:

  • DNS errors
  • Bad cables
  • Issues with site routing

Also read: What is Cefsharp.Browsersubprocess.exe? Everything you need to know


How to fix this?

Here are a few solutions you can try out to fix the error.

Check the Site URL

Before anything, check to make sure you’re entering the right site URL. If you’ve misspelt something, you might get redirected to a completely different site, one that might not even exist and hence the page. 


Check your internet

Next up, try checking your internet connection to see if you’re actually connected to the internet. If you’re on WiFi, try rebooting your router and checking whether or not you have a proper internet connection.

If you’re on mobile data and having this issue on a phone, check to see if mobile data is actually enabled and that you have good network coverage.


Clear your browser’s data 

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and make sure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Now try visiting your site again and it should open up just fine. You can try doing this on your Android device as well if you’re experiencing the Webpage not available issue there.

Also read: All active hidden Chrome URLs listed


Check for updates

If the issue is in Chrome itself, chances are developers might release an update to fix the problem. Regardless, you should always make sure you’ve got the latest version of the browser installed to avoid running into problems that could otherwise be avoided. 

Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again. 

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Reset your browser

Resetting Chrome can fix all sorts of random bugs and glitches with the browser. 

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

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Now try visiting the site again. The Webpage not available error should be resolved.


Run the Windows network troubleshooter

Windows 10 comes with many handy troubleshooters that are pretty effective at rooting out problems from your PC. Try running the Network Adaptor troubleshooter to see if it can resolve the issue. 

Step 1: Press Windows Key + I to open Windows Settings. Click on Update and Security. 

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Step 2: Head over to the Troubleshoot tab and click on Additional troubleshooter.

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Step 3: Find and run the Network Adaptor troubleshooter.

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Once the troubleshooter has finished running, restart your PC and try again.

Also read: What is Hardware Acceleration in Chrome? How to enable or disable it?


Try another DNS

There are multiple free DNS providers using whom you can fix this issue. In this example, we’re going to use Google’s DNS.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

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Step 2: Click on Change adaptor options.

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Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

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Step 4: Find Internet Protocol Version 4 in the list, click on it, and click Properties. 

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Step 5: Check the Use the following DNS server addresses radio button and type in 8.8.8.8 and 8.8.4.4 in the preferred and alternative DNS addresses, respectively. 

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Now try visiting the site again to see if the Webpage not available error has been resolved. 


Disable your Proxy settings

Corrupt proxy settings can also cause sites to not connect to your PC. Try disabling them to see if that fixes the issue. 

Step 1: Press Windows key + R to open the Run prompt. Type in inetcpl.cpl and press enter.

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Step 2: Head over to the Connections tab and click on LAN Settings.

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Step 3: Make sure that the Use a proxy server for your LAN option is unchecked and that the Automatically detect settings option is enabled.

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Restart your PC and try again. Alternatively, you can also leave the Automatically detect settings option unchecked if the above configuration doesn’t work for you. 


Use command prompt to flush DNS

Another possible cause for sites not opening on your computer might just be the fact that your DNS cache is corrupted. Try clearing it using the command prompt to see if you can fix the problem. 

Step 1: Press Windows key + R and type in cmd, and hit enter.

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Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

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If the above command doesn’t help, try entering these commands in the Command Prompt one at a time.

netsh winsock reset
netsh int ip reset

If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one. 

ipconfig /release
ipconfig /renew

If this doesn’t work, use the following commands to reset your network stack.

ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset C:\resetlog.txt
netsh winsock reset

Head over to your terminal on a Mac and type in sudo killall -HUP mDNSResponder. Next, type in your password when prompted for it, and try re-accessing the internet. This should fix the Webpage not available error.

Let us know in the comments below if any of these guides helped fix the Webpage not available error for you. If you found an alternative method to fix the issue, feel free to share it with us and the readers in the comments below.

Also read: How to fix Xbox error 0x97e107df?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: yadullahabidi@pm.me.

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