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How to fix Xbox error 0x97e107df?

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Xbox Series X: Everything unveiled so far and what you can expect

The Xbox is one of the most popular consoles of all time and, just like most other consoles, requires constant internet connectivity for the most part. Yes, you can use it when it’s offline and even play games that have an offline mode, but if you’re looking to extract the full potential of your Xbox, connecting it to the internet is your best bet.

However, that doesn’t always go as smoothly as you’d want. In this article, we’re looking at the error code 0x97e107df, figuring out the reasons behind it and giving you a few solutions to fix the problem.

Also read: How to fix Xbox error code 0x903f9008?

What causes error 0x97e107df?

The error is mainly caused by connectivity problems between your Xbox and the internet. There are several reasons why this might happen, some of the most popular ones being as follows.

  • Internet connectivity issues at your end.
  • Xbox service outage.
  • Firmware issues on the console.

How to fix Xbox error 0x97e107df?

Here are a few solutions you can try to fix the problem potentially.

Restart the console

The first thing you should do is try and restart your console. Restarting just about any electronic device can fix the problems you’re facing in an instant. 

Check Xbox Server status 

Head over to the Xbox Server status page to see if there are any issues with any of the Xbox services at the moment. If there are, that might be causing your problems. Sit back and wait for the Xbox team to fix these, as you have little control over what happens on the server-side. 

How to fix Xbox error 0x97e107df?

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Check your internet connection

Next up, check if your internet connection is working fine. Ensure you have an active internet connection and that the WiFi signal strength is strong enough for your console to pick up a good signal. Alternatively, you can also try plugging it in via LAN. 

You can check internet connectivity on your console by following these steps:

Step 1: On the Xbox home screen, press the button on your controller to open the menu. Select Settings.

Step 2: Head over to Network, followed by Network Settings.

Step 3: Select Test Network Settings to run a network diagnostic test. 

Sign out and sign in again

Logging out of your Xbox account and logging back in again can often help resolve unknown connectivity issues. 

Step 1: On the Xbox home screen, press the button on your controller to open the menu. Select Settings.

Step 2: Select your profile picture followed by the Log out option. Once you’re done, restart the console.

Step 3: Now, try logging in again to see if the problem is fixed. 

Reset Network settings

Resetting the network settings on your Xbox can also help eliminate any misconfigurations that might be causing issues for you. 

Step 1: On the Xbox home screen, press the button on your controller to open the menu. Select Settings.

Step 2: Head over to Network, followed by Advanced Settings. 

Step 3: Select Alternate MAC Address.

Step 4: Select Clear.

Once it’s done, restart your Xbox and try again. 

Reset your Xbox

If nothing else works, it can indicate a problem with the firmware on your console. Try resetting it to see if that solves your problem.

The reset process is also relatively easy. All you have to do is press and hold the power button when your console is turned on for about 10 seconds. Once it turns off, release the button, wait another 10-15 seconds and restart the console. 

Also read: Xbox controller not working: 6 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: