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Windows not connecting to PPTP VPN: 9 Fixes

Several VPN protocols can be used with Windows, including PPTP, which is one of the oldest VPN protocols around at the moment. However, while Windows is compatible with the protocol, it might not always work smoothly.

In this article, we’re taking a look at why Windows 10 isn’t connecting to your PPTP VPN and giving you a few solutions to fix the problem.


Check your internet

The first thing you should do in such situations is check your internet connection. If you’re connected to a WiFi network, check if you have an active internet connection. Otherwise, you can try restarting your router or plugging in via LAN. 

Also read: Webpage not available: 9 Fixes


Check your PC’s timezone

Being in the incorrect timezone can often cause problems with VPNs. Check to see if you’re in the correct time zone according to your location. 

You can check out this detailed guide on how to change your time zone on Windows here. 

Run an SFC scan

Corrupt files in Windows often cause uncalled for errors. Try running an SFC scan to repair any damaged files and check back to see if that solved any problems.

Step 1: Press Windows Key + S to bring up the Cortana/Search box and search for Powershell. Open Windows Powershell from the search results.

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Step 2: Type sfc /scannow to scan your system for issues. 

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Step 3: If the SFC scan finds any problem, use the following command to resolve them. 

DISM /Online /Cleanup-Image /RestoreHealth
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Restart your PC, and the error should be gone.

Also read: How to copy text that cannot be copied? 7 methods explained


Check your network drivers

Your network adaptor’s (WiFi or ethernet) drivers could also be causing connectivity issues. Try connecting to the internet using either an ethernet connection or any other alternatives and follow these steps to get your drivers in place.

Step 1: Press Windows key + R, type in devmgmt.msc and hit enter.

How to fix the 'WiFi connected but no internet access' issue?

Step 2: Double click Network adaptors to expand it and right click your Wi-Fi card or ethernet adaptor, depending upon what you need to fix. Click on Update driver.

How to fix the 'WiFi connected but no internet access' issue?

Step 3: Select Search automatically for drivers, and Windows will find and install any available updates. 

How to fix the 'WiFi connected but no internet access' issue?

Restart your PC and try again. 


Update the OS

Another thing to do is make sure your OS is up to date. Developers usually diagnose these issues based on insider reports or feedback from customers and issue fixes or patches in the form of updates. Check to ensure you’ve got the latest update installed on your system.

You can check out our detailed guide on how to update Windows here

Reinstall your VPN

Try uninstalling your VPN completely and reinstalling the latest version again. That’ll ensure that any corrupt or damaged files or configurations aren’t messing with your connection. 


Disable antivirus and any third-party firewalls

Another thing that should be on your diagnostics list is to temporarily disable your antivirus and check if you can share files through your network. If you’re using any third-party firewalls, they can also cause conflict with network communications under the pretext of keeping you safe.

Also read: Windows 11 Print Screen not working for screenshots: 5 Fixes


Add a PPTP rule

Adding a PPTP exception in Windows 10 can also help you get around the situation. 

Step 1: Press the Windows key and search for Control Panel. Click the corresponding search result. 

Windows not connecting to PPTP VPN: 9 Fixes

Step 2: Head over to Windows Firewall.

Windows not connecting to PPTP VPN: 9 Fixes

Step 3: Once you’re in the firewall settings menu, click Advanced Settings on the right.

Windows not connecting to PPTP VPN: 9 Fixes

Step 4: Under Inbound Rules, right-click Routing and Remote Access (PPTP-In) and click Enable Rule.

Windows not connecting to PPTP VPN: 9 Fixes

Step 5: Under Outbound Rules, right-click Routing and Remote Access (PPTP-Out) and select Enable Rule.

Windows not connecting to PPTP VPN: 9 Fixes

Now restart your PC and try again. 


Manually setup PPTP VPN

If nothing else works, try manually setting up a PPTP VPN

Step 1: Press Windows Key + I to open Windows settings. Select Network and Internet.

Windows not connecting to PPTP VPN: 9 Fixes

Step 2: Click VPN.

Windows not connecting to PPTP VPN: 9 Fixes

Step 3: Click Add VPN.

Windows not connecting to PPTP VPN: 9 Fixes

Step 4: Under VPN provider, select Windows (built-in) and VPN Type select Point to Point Tunneling  Protocol (PPTP). Enter the rest of your information, and you’re good to go.

Windows not connecting to PPTP VPN: 9 Fixes

Also read: How to fix Windows 10 update error 0x800f0922?

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