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Why are you seeing a blank Facebook profile?

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  • 4 min read

Facebook is by far one of the most popular social media platforms ever. However, even with the ever-expanding userbase and the complex backend, they run into errors from time to time.

In this article, we’re talking about why you may be seeing an empty Facebook profile and what can you do to fix the issue. 

Why am I seeing an blank Facebook profile??

There are several reasons that might cause this issue, the most popular ones being as follows:

  • Glitch on Facebook’s end.
  • Internet connectivity issues.
  • The profile you’re seeing is private.
  • The other person has blocked you.
  • The account has been deactivated.

Also read: What is Vanish mode in Facebook and Instagram?

How to fix blank Facebook profile error?

Here are a few simple solutions you can try out to see if your problem gets solved.

Restart your device

One of the first things you should do when diagnosing issues with just about anything is restarting the device. This includes your Android/iOS smartphone, PC, router or other networking peripherals, and whatever else you might be using. Restarting your device can fix seemingly random problems rather quickly. 

Check your internet connection

The Facebook apps and the site require an active internet connection to work, which means if you don’t have one, you won’t be able to do much (or anything) on the platform. So check to make sure you’ve got proper internet access. 

Clear the cache (Android)

If you’re on an Android device, you can clear the Facebook app’s cache to get rid of any corrupt files that might be hampering the app’s functionality. 

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  • Head over to the phone settings and tap on Apps & notifications.
  • Tap on View all apps.
  • Scroll and find Facebook in the list. Tap to proceed. 
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  • Tap on Storage & cache.
  • Tap the Clear cache button to remove the cache.

Now try launching the app, and it should work just fine.

Also read: Instagram says I have a message but I don’t: 7 Fixes

Check for updates

Check if any updates are available for the Facebook app on the Google Play Store or the Apple App Store, depending upon what device you’re using. If you’re trying to access the desktop site, make sure your browser is up to date. 

Reinstall the app

If updating the app wasn’t enough, try removing the app and reinstalling it from scratch. This is bound to freshen things up on your device and possibly fix the issue you’re facing. 

Check if you’ve been blocked

If you’ve been blocked by the account owner, you’re not going to be able to see their profile or message them. This is one of the most common reasons why people see blank profiles.

You can check if youv'e been blocked or not using our guide

Clear out the browser cache

If you’re facing issues accessing the Facebook website from your PC, try deleting the browser cache to get rid of any corrupt temporary files that may be messing with your browser. 

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data.  

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Glitches on Facebook’s end

If all you’re seeing is blank profiles, chances are there is a glitch on Facebook’s end. There isn’t a lot that you can do about this, so the best thing will be to kick back and take a break. 

Also read: Snapchat won’t open: 8 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: