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Bharat Sanchar Nigam Limited (BSNL) is one of the two government-owned companies focused on telecommunication, the other being MTNL. The company started operations in 2000 and quickly became one of the largest enterprises in the Indian government.
However, later, the company suffered massive losses, forcing the government to make decisions such as monetising certain assets or deciding on merging BSNL and MTNL.
Many people have reported that their BSNL mobile internet isn’t working properly. It can be quite frustrating, especially if you are in a business that needs internet. But don’t worry, in this article, we’ll explore why is this happening and how to fix it.
Possible reasons why BSNL mobile internet is not working
Let us understand the possible reasons why BSNL mobile internet is not working:
- BSNL server downtime: Sometimes, the BSNL servers are out of order, causing several internet issues for several million users.
- Check the aeroplane mode: If you have turned on the aeroplane mode, you cannot call, send or receive messages or use the internet.
- Check your internet data: Your data may not work because your data pack is finished or the daily limit has been reached.
- Check your SIM card: If the BSNL mobile internet is not working, you may have to check your SIM card for physical damage.
- Update mobile OS: Sometimes, the outdated mobile OS may cause the mobile internet not to work.
- Malware infection: Although it is not a common occurrence, malware infection can also cause the internet to not work in some cases.
Also read: Why is the Airtel WiFi not working? Quick Fix
How to fix the BSNL mobile internet now working issue?
Now that we have understood the possible reasons why the BSNL mobile internet is not working, let us delve into the fixes:
Restart your mobile
Restarting your mobile is probably the easiest fix that you can try. Sometimes, due to minor bugs and glitches in the software, the BSNL internet may not work as intended.
So, give your device a quick restart and recheck the internet. This time it should work.
Try fixing your internet
Sometimes, an issue with your internet hardware, including the routers or modems, may cause the BSNL internet to not work. Or, there may be an issue with your WiFi, and this is why you are not receiving the bandwidth you desire.
To fix the internet, head to our article on what to do if the internet isn’t working.
To fix and check your WiFi, head to our article on what to do if the WiFi isn’t working.
Turn off the aeroplane mode
As explained earlier, when you turn on the aeroplane mode, you cannot use your mobile to communicate.
To turn off the aeroplane mode on your iPhone, head to Settings, turn off the toggle, swipe down to open the control centre, and tap on the aeroplane mode button.
Similarly, on Android, swipe down the home screen and tap the Aeroplane mode button to turn it off. If the mode is activated, it will be highlighted.
Check your data
You should check your BSNL data and buy an upgrade if it is finished. If the data is finished, the internet’s speed gets reduced to 2G standards and you will face extreme frustration in opening the websites, especially the online streaming services like YouTube or Netflix.
Check the SIM card
Another step to fix the BSNL mobile internet not working issue is to check your SIM card.
Pull out the SIM card and check for any signs of physical damage, such as scratches or cuts. You should also clean the SIM tray for any dust or grime. Remember to use a mild cotton cloth for this purpose.
Once done, insert the SIM properly as the manufacturer suggested and press the SIM tray into the dedicated opening. After that, try to connect to the internet.
If the internet isn’t working and you see distinct physical damage marks on the SIM, you should change the SIM and opt for number portability.
Update OS
Updating the OS should also be on your list of fixes for the BSNL mobile internet not working problem.
Update Android
- Head to Settings > System updates.
- Tap on Check for updates.
Update iOS
- Open Settings and then tap on General.
- Next, tap on Software Update.
- Finally, Download and Install.
Scan your device for malware
Finally, you should download a reputable antivirus and run a full mobile device scan. After the scan is over and the malware is found, delete it as soon as possible.
In conclusion, the BSNL mobile internet not working on your device can be caused by several factors, such as server outages, internet issues, physical damage to the SIM, outdated OS, or malware infection. Just follow the instructions given above to fix the issue.
Also read: What to do if the EPFO site is not working?
