Android works on hundreds if not thousands of small background services running behind the scenes taking care of everything. From WiFi calling to blocking spam webpages, everything is taken care of by a dedicated background process.
In this article, we’re looking at com.sec.unifiedwfc in Android phones and telling you everything there is to know.
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Com.sec.unifiedwfc explained
Most Android apps follow a specific format for package names. The usual format is com.developer.app. In the case of com.sec.unifiedwfc, the package name denotes a WiFi calling service made by Samsung. the SEC in the package name stands for Samsung Electronics Co. Ltd, and unifiedwfc stands for Unified WiFi Calling.
The app is specific to Samsung phones and helps facilitate WiFi calling regardless of the carrier used. WiFi calling is used every time you’re connected to a secure WiFi network with the required signal strength to make a call over the internet without a significant drop in quality compared to regular carrier-based calling.
WiFi calling is advantageous over standard carrier calling as it provides better quality audio and a more stable call overall. You’re not charged any money for it as you’re going over the internet instead of your carrier’s network. Any charges associated with WiFi calling are already covered in your internet bill.
Is com.sec.unifiedwfc malware?
It’s common practice for threat actors to disguise malware as legitimate services whether they’re made for Android, Windows or any other platform. However, since Samsung makes the package, you can rest assured that it’s safe to use.
While we don’t recommend disabling or removing it, should you want not to use the package, all you have to do is disable WiFi calling on your phone.
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Problems with com.sec.unifiedwfc
While the package is a system app, it isn’t immune to errors. Sometimes you might see an error saying “com.sec.unifiedwfc has stopped working”, and it can seriously impair your ability to make WiFi calls. There are a few reasons why this might happen, including
- Outdated mobile OS
- No cellular or WiFi signals
- Corrupt or missing cache files.
You can try out the following fixes to get rid of the problem.
Update your OS
A system update will often resolve any crashes or errors you’re facing in the operating system. Updating it can eliminate all such matters if there’s a bug in the OS or an issue with the current software version installed on your phone.
- Open your phone’s settings and scroll down to System.
- Tap on Advanced.
- Tap on System Updates.
- Your device will automatically start downloading any available updates.
Wait for the updates to download and install and for your device to reboot.
Check your network connectivity
Check to see if you’re connected to a WiFi network and that the network has an active internet connection. Signal strength also plays an important part in WiFi calling as the phone will default to carrier calling in case the WiFi signal strength isn’t strong enough.
Clear the cache
Another method that generally gets stuck apps running is clearing the data and cache.
- Head over to the settings and tap on Apps & notifications.
- Tap on View all apps.
- Find com.sec.unifiedwfc in the list and tap it to proceed.
- Tap on Storage & cache.
- Tap the Clear cache and Clear data buttons to clear the cache and any other stored data.
Now try calling over WiFi to see if your problem is fixed.
Factory reset
This might sound drastic, but as a last resort, you can try factory resetting your phone to resolve the issue.
- Head over to your phone’s settings and tap on System.
- Tap on Advanced.
- Tap on Reset options.
- Tap Erase all data (factory reset)
- Tap the final confirmation and wait for your device to reboot.
This should help fix any problems with the package.
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