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What is com.wssyncmldm? Everything you need to know

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  • 3 min read

Bloatware on new phones and computers isn’t a new thing at all. Manufacturers install several different software on new devices intending to help the user, but they more often than not turn out to be headaches instead. 

In this article, we’re talking about com.wssyncmldm, what it does and what you can do if the process is causing problems on your phone. 

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What is com.wssyncmldm?

Com.wssyncmldm is a pre-installed system app found on Samsung phones responsible for collecting user feedback and updating any other Samsung apps that might be pre-installed on the device or were installed later by the user.

It’s more of a system process than an app, which means it can’t be removed. Users can, however, disable the process if they like. 

Is it spyware or malware?

It’s common for malware operators to disguise malware as legitimate system processes so that the user doesn’t get suspicious. If you suspect com.wssyncmldm to be malware, you can rest easy. As mentioned before, it’s merely a system service made by Samsung to help collect user feedback and keep other Samsung apps on the device updated. 

Also read: MIP 67 error: 7 quick fixes

How to fix problems caused by com.wssyncmldm?

While the app runs quietly in the background more usually, it isn’t immune to random bugs or glitches and can sometimes cause problems. If you’re facing any issues with the process, you can try out these fixes. 

Clear the app’s cache

Clearing an app’s cache more often than not can get it back up and running properly in no time. 

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  • Open your phone’s settings and head over to Apps & notifications.
  • Tap See all apps.
  • Find com.wssyncmldm in the list.
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  • Tap Storage & cache.
  • Tap the Clear storage and Clear cache buttons to remove all data.

Restart your phone, and you should be good to go. You can also try force closing the app from step 5 to see if that helps. 

Disable the service

If you feel you’ve had enough of the app, you can even go ahead and disable it altogether. 

Keep in mind that since this is a system-level app which comes preinstalled on your phone, you can’t completely delete the app from your phone. 

  • Head over to your phone settings and tap Apps.
  • Tap Show all apps.
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  • Find com.wssyncmldm in the list. Tap it to proceed.
  • Tap the Disable button.

The service will now not use any of your system resources. Keep in mind that disabling the app will also disable any additional features it offers. 

Also read: What is Volmgr? 6 fixes for the BSOD error


Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: