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How to fix ‘error performing request unknown error’?

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  • 3 min read

Photo: oasisamuel /

Apple’s iPhones are known for premium hardware and a rock-solid software experience backing the device. This formula makes for an easy to use device that doesn’t overwhelm the user while seamlessly plugging into the Apple ecosystem. 

However, as seamless as iOS might be, it still isn’t perfect and random bugs and errors aren’t rare. In this article, we’re talking about the “error performing unknown request” issue and giving you six fixes to solve the problem. 

Restart your iPhone 

One of the first things you should do is try and restart your iPhone to see if that resolves the issue. Restarting your device can solve many seemingly random issues that would be tricky to debug.

Also read: Why is my Facetime not working?

Disable Call Forwarding

Incorrect call forwarding settings can also trigger this issue. Here’s how to disable the feature.

  • Head over to your phone settings and tap Phone.
  • Head to Call Forwarding.
  • Disable the Call Forwarding toggle. 

Re-enable iMessage

Disabling iMessage and re-enabling it can freshen things up and resolve the iMessage waiting for activation error.

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  • Head over to the settings and tap Messages.
  • Turn the iMessage toggle off.
  • Restart your device.

Once your device boots back up, repeat steps 1 and 2 to re-enable iMessage and check if it resolved your issue. This solution is also applicable if you’re having problems with FaceTime. 

Reset network settings

Open your iPhone or iPad’s settings and follow the steps mentioned below to reset network settings.

  • Scroll down and tap on General.
  • Tap on Reset.
  • You’ll find a Reset Network Settings button there. Tap on it to reset your network stack.

Also read: How to mute someone on Snapchat?

Change date/time

If you’ve got an incorrect date/time set on your iPhone, that can cause problems with many Apple apps. 

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  • Head over to the settings and tap on General.
  • Tap on Date & Time.
  • Make sure the Set Automatically slider is enabled. 

Check for iOS updates

Another potential reason for this problem could be a bug in iOS. More often than not, developers realise this quickly and release patches or subsequent updates to fix such issues. 

Follow these steps to ensure that you have the latest iOS version installed on your phone. 

Why is iMessage not working? | Candid.Technology
  • Head over to the settings and tap on General.
  • Tap on Software Update.
  • Ensure that you’re on the latest update available. If not, update your device immediately. 

Also read: Does iMessage notify when you take screenshots?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: