With the widespread use of digital wallets like Paytm for various financial transactions, it becomes crucial to regularly update and strengthen the security measures associated with such platforms. One of the fundamental steps towards enhancing the security of your Paytm account is changing your password periodically.
This article discusses why to change your Paytm password and the steps to change your Paytm password.
Also read: Can I use Paytm without a bank account?
Why change your Paytm password?
Regularly updating your Paytm password is important for keeping your account secure. It stops unauthorised people from getting into your account and keeps your personal and financial details safe from threats like hacking or identity theft. When you change your password often, you make it harder for anyone to break into your account, which means there’s less chance of someone causing trouble with your Paytm transactions.
How to change the Paytm password?
Paytm does not provide any direct option from the app to change the password, you have to reset your password by calling the IVR helpline. Here’s how to do it:
Step 1: Call 01204888488 or 0120-4456-456 from your mobile number registered with Paytm and select your preferred language.
Step 2: Then press 1. The call will get disconnected, and you’ll receive a reset password link via SMS and email associated with your Paytm account.
Step 3: Tap on the reset password link, enter the new password and then confirm your password.
When setting your new password, please keep the following requirements in mind:
- Your password must be at least 5 characters long.
- It should include at least 1 number.
- It should also include at least 1 letter of the alphabet.
Kindly note that the link to reset your password will only be valid for 10 minutes. This is to ensure the security of your Paytm account and prevent any potential misuse. Therefore, it’s important to reset your password as soon as you receive the link.

Additional tips
- Choose a strong password: When selecting a password, go for one that mixes capital and small letters, numbers, and symbols. This makes it harder for anyone to guess.
- Avoid common passwords: Avoid using simple and easy-to-guess passwords like 123456 or password. Instead, pick unique combinations that are tough for others to crack.
- Update regularly: Make it a habit to change your Paytm password periodically, preferably every few months, to maintain optimal account security.
Also read: How to transfer Roposo coins to Paytm?