Hulu is a rather popular streaming service, but that doesn’t mean it’s immune to the occasional bugs and glitches. Anything from a bad internet connection to server issues can trigger one of the many possible errors you can see on the platform.
In this article, we’re talking about the error code RUNUNK13, its causes and the possible fixes you can take to resolve the situation,
Also read: How many people can watch Hulu at once?
What causes Hulu error code Rununk13?
A bad internet connection most likely causes the Hulu error code Rununk13, whether it’s spotty connectivity or simply not enough bandwidth. Corrupt data on your end or problems with Hulu’s server can trigger the error as well.
How to fix Hulu error code Rununk13?
You can try out the following solutions to see if they work for you.
Try a different device
If you have another device lying around that can run the Hulu app, try using the app there. The issue can sometimes be localised to a version of the app running on a particular device.
Refresh the page
At times you may also see this message because a page wasn’t able to load properly. In such cases, try refreshing the page to see if you can get the page to load.
Check your network
There could be a problem with your network as well. First, check to see if you’ve got an active internet connection and that your WiFi is working properly. Restarting your router and plugging in your device using ethernet are also good ideas.
Clear the Hulu cache
Clearing the app’s cache can also help give a fresh start and resolve any underlying issue.
- Tap on Apps & notifications
- On the next page, if you’ve recently used Hulu, it will appear under Recently opened apps. If it doesn’t, tap on the See all apps option, find and tap on Hulu.
- On the next page, tap on Storage & cache.
- Then tap on Clear Cache.
Once the cache is cleared, try using the app again.
If you’re using the app on Fire TV, head over to Settings > Applications > Manage Installed Applications > Hulu > Clear Cache and use the Clear data option to clear out the app’s cache.
Clear your browser’s data
Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.
Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.
Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data.
Now try reaccessing the service; Hulu error code Rununk13 should be resolved.
Also read: What is the download limit on Hulu?
Force stopping the app
At times, force stopping an app and restarting it can also be the solution to a lot of problems. If Hulu isn’t behaving as it’s supposed to, head into the settings to force stop the app and kickstart it back up again.
- Head over to your phone’s settings and tap on Apps and Notifications.
- Tap on See all apps.
- Search for Hulu and tap on it to open the app settings.
- Tap on Force stop to kill the app’s process.
Reset your browser
Resetting Chrome can fix all sorts of random bugs and glitches with the browser.
Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.
Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings.
Now try accessing Hulu again, and it should work just fine.
Check for updates
If the issue is in Chrome itself, chances are developers might release an update to fix the problem. Regardless, you should always ensure you’ve got the latest version of the browser installed to avoid running into problems that could otherwise be avoided.
Head over to chrome://settings/help and make sure you’re on the latest update. If you’re not, update immediately and try again.
Now try reaccessing the service, and the Hulu error code Rununk13 should be fixed.
Also read: How many profiles can you have on Hulu?