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How to fix the ‘iPhone black screen of death’ issue?

Apple iPhone’s black screen issue is usually caused due to malfunctioning display hardware or an issue with its battery and charging port. While taking your iPhone to a service centre near you is a good idea, you can try to remedy the issue by yourself before deciding to take time out and hit the repair store.

If the black screen issue is plaguing your iPhone or iPad and you can’t seem to get it to switch on no matter what you try, here are four methods that will help you fix the iPhone black screen issue.


4 ways to fix the black screen on iPhone

Black screen on your iPhone can be caused due to a number of issues ranging from battery to a charging port problem — listed above — and here are four methods that will help you resolve it in a jiffy.

Force restart your iPhone

If your iPhone’s screen is black or even if it’s frozen, a forced restart is the easiest trick in the book to get it working again. Follow the steps mentioned below to force restart your iPhone.

  • iPhone 8, iPhone X and later: Press and release the Volume Up button, followed by the Volume Down button. Then press and hold the side button until Apple’s logo appears.
  • iPad models without a Home button: Press and release the Volume Up button, followed by the Volume Down button. Then press and hold the power button until the device restarts.
  • iPhone 7, 7Plus and 7th-gen iPod Touch: Press and hold the power button alongwith the Volume Down button until Apple’s logo appears.
  • iPhone 6s and earlier, iPad with Home button, 6th-gen iPod Touch and older: Press and hold the Home button alongside the Power button until the Apple logo appears.

Force restart doesn’t erase any data from your iPhone or iPad and is especially useful if your device seems to be working (indicated by charging and alert sounds) even if the screen is black.

Also read: How to fix the ‘iPhone not sending pictures’ issues?


Charge your iPhone

If a forced restart doesn’t resolve the iPhone black screen issue, plug in the device to a charger for an hour. Often a discharged battery can cause the black screen issue, and if the battery has been kept discharged for quite some time, it’ll take up to an hour or more to start charging normally again.

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If you don’t see the charging screen within an hour, check the USB cable, charging jack, charging port and adapter. Ensure there’s no debris on either the jack or port.

Try another charging adapter and USB cable to ensure that there isn’t a problem with yours, causing the black screen issue on your iPhone.


Force restart while charging

If neither force restarting or charging your iPhone and iPad helps fix the black screen issue, try doing both of them together. Put your phone on charge for a long period and then try force restarting it using the steps above.

Plugin your iPhone to the charger and follow the steps mentioned above to force restart the device. Check out our complete guide here to force restart or reset your iOS device.

Also read: How to unlock a disabled iPhone, iPad and iPod?


Recover iPhone using iTunes

If none of the methods so far help you resolve the iPhone black screen issue, recovering your iPhone or iPad is probably your last resort before you hit a repair centre. The following method is beneficial if your device is stuck at startup.

Step 1: Connect your iPhone or iPad to the PC, open iTunes and with the device connected, follow the steps mentioned below to enter recovery mode and then restore it using iTunes on your PC.

  • Phone 8, iPhone X and later: Press and release the Volume Up button, followed by the Volume Down button. Then press and hold the side button until the recovery mode screen appears.
  • iPad models without a Home button: Press and release the Volume Up button, followed by the Volume Down button. Then press and hold the power button; the device will start restarting; hold the button till you see the recovery-mode screen.
  • iPhone 7, 7Plus and 7th-gen iPod Touch: Press and hold the power button alongwith the Volume Down button until the recovery screen appears.
  • iPhone 6s and earlier, iPad with Home button, 6th-gen iPod Touch and older: Press and hold the Home button alongside the Power button until the recovery screen appears.

Step 2: You’ll now see an option to restore or update the iOS or iPadOS on your device. Choose update, and your PC will reinstall the operating system without erasing your data. If this doesn’t work, you can also try restoring your device, but that will delete the data.

How to update your iPhone on iTunes? | Candid.Technology

Once you hit Update, your PC will start downloading the software, and the update should be complete within the next 15 minutes. If it takes more time, then the iPhone or iPad will automatically exit recovery mode, and you’ll have to re-plug it to the PC and enter recovery mode again.


If none of the methods above helps you fix the iPhone black screen issue, you can get in touch with Apple Support here or visit the nearest Apple authorised repair centre.

Also read: How to fix ‘iTunes could not connect to iPhone error 0xE800000A’?

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