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Fix: ISP blocking service error code 202

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  • 5 min read

You may have encountered the ISP blocking service error code 202 if you are a Samsung TV user.

This error code indicates that your Samsung TV cannot connect to the internet. This article explains what causes this error code and how to troubleshoot it.

Possible reasons for ISP blocking service error 202

The ISP blocking service error code 202 is usually caused by one of the following reasons:

  • You have not configured the DNS on your TV or router.
  • There is a problem with your internet connection.
  • The TV firmware has not been updated in a while.

Also read: FuboTV not working on Samsung TV: Quick Fix

How to fix ISP blocking service error 202?

To fix the ISP blocking service error code 202, identify the root cause and apply the appropriate solution.

Here are some steps you can follow to resolve the issue:

Check the DNS setting on our Samsung TV

Sometimes, the DNS settings may have been misconfigured on your Samsung TV, giving you the ISP blocking service error code 202.

Here’s how to check the DNS settings:

  • Press the Home button on your Samsung remote.
  • Next, navigate to Settings > Network > Network Status.
  • After that, go to IP Settings > Enter manually.
  • Here, enter the following DNS address:
  • Save the settings.

Fix your internet connection

The second step you should take is to fix your slow internet connection. Here’s what you have to do to:

  • First, ensure there isn’t any internet outage in your area. You can ask your Internet Service Provider for the information or visit their website.
  • If there is no outage, it is time to check the hardware to ensure they are not damaged. Check all the hardware associated with the internet connection. That includes your router, modem, power cable, and the main power source, among others. Ensure that all the hardware is undamaged and working properly. If you notice any damage, change it asap.
  • If the hardware is fine, then it is time to check the connections. Make sure that the cables are secured firmly in the proper ports.
  • Sometimes, there is too much distance between the WiFi and the receiving device. Make sure that the distance is less. Or, you can directly connect the internet to your computer as it provides a more stable speed than WiFi.
  • Also, remove any other electronic appliances that might interfere with the WiFi signals. While at it, place the WiFi on a raised platform so that the devices catch signals seamlessly.
  • If many devices are connected to your network, remove them before playing games on the internet, as the devices share the limited bandwidth of the plan. You can also think of upgrading your existing internet plan.

Fixing your internet will help to resolve the ISP blocking service error code 202 on your Samsung TV.

Also read: How to fix Shark robot error 9?

Power cycle the devices

A simple power cycle sometimes solves complex issues like the ISP blocking service error code 202.

Here, we are talking about your Samsung TV and the router. Follow the steps below to power cycle both devices:

  • Unplug your modem, router, and Samsung TV from the power source.
  • Wait for approximately a minute or so before plugging them back.
  • Allow the devices to power up and establish a stable connection.
  • Reconnect your Samsung TV to the WiFi network and check if the error is resolved.

Update the Samsung TV firmware

Outdated firmware can cause various issues with the Samsung TV, including the ISP blocking service error code 202. You should regularly update the firmware to ensure that the Samsung TV is working properly. Here’s how to do that:

Step 1: Using your Samsung TV remote, select Settings.

Step 2: Now, go to Support > Software Update.

Step 3: After that, select the Update Now option.

Depending on the internet’s speed and the update’s size, this may take several minutes. Do not turn off the TV while the update is processing. For more information and ways to update Samsung firmware, head to this Samsung page.

Also read: How to fix API-055 optimum error?

Reset the Smart Hub

Resetting the Smart Hub is another way to resolve the ISP blocking service error code 202.

Step 1: Head to the Settings of your Samsung TV and select Support.

Step 2: Select the Device Care option.

Step 3: Now, select Self Diagnosis.

Step 4: Finally, select the Reset Smart Hub option.

Contact your ISP or Samsung customer service

As a last resort, contact your Internet Service Provider or Samsung customer service for a more thorough Internet or Samsung TV checkup.

Also read: ESPN app not working on Samsung TV: Quick Fix

Kumar Hemant

Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: