While food delivery apps have taken over the majority of the takeaway services and apps, a lot of restaurants still have their own apps that give away offers and deals to frequent users.
However, just like everything tech, these apps aren’t exactly immune to random bugs or glitches. In this article, we’re taking a look at the McDonald’s app not working and giving you six fixes for the problem.
Check your internet
When you see an error like this, you should first check if you’re connected to the internet. If you’re on WiFi, make sure you have a stable signal and an active internet connection. If you’re on mobile data, check to see if it’s enabled and that you have good network coverage.
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Check for server outages
Although rare, server outages still happen either during routine maintenance schedules or if something breaks down. Either way, if the app server is down, it won’t function properly. You can check for server outages on either McDonald’s social media accounts or on third-party websites like DownDetector or IsItDownRightNow.
Log out and log in again
This is an age-old fix to resolve connectivity issues with apps. Just follow these steps to log out of the app and then log back in again.
- Open the app and tap the hamburger menu icon in the top left.
- Tap My Account.
- On the account page, scroll down and tap Log out.
Once you’re logged out, restart the app and follow steps 1 and 2 to log in again.
Also read: How to fix error 0x8007003b?
Clear the app data
Clearing out the app data can remove any corrupt files that may be causing problems. Here’s how.
- Head over to your phone’s settings and tap Apps.
- Tap on Show all apps.
- Tap on McDonald’s.
- Then tap on Storage & cache.
- Then tap on the Clear Cache button.
Reinstall the app
Reinstalling your app can fix many seemingly random bugs and glitches. Regardless of whether you’re on Android or iOS, try reinstalling the app for the respective app store to see if it resolves the issue.
Order using the website
If nothing else works, you can try using the McDonald’s website to order your food or check out ongoing deals. Alternatively, you can also call the order hotline to place an order.
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