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Mobile network state disconnected: 8 Fixes

Mobile networks are now far more stable and reliable than ever; however, that doesn’t mean that they never run into problems. Network outages and connection drops are still frequent and can happen at the drop of a hat. 

In this article, we’re looking at a similar problem, “mobile network state disconnected” figuring out the reasons behind it and giving you a few solutions to solve the problem.


Why does this happen?

Cellular network issues are most likely to happen from your carrier’s end. However, misconfigured DNS or APN settings on your device can also cause these problems.


How to fix this?

Here are a few steps you can take to solve the problem.

Reinsert the SIM

Another possible cause of the issues is if your SIM is improperly inserted or not making proper contact with the module inside your phone. Switching your phone off, taking out the SIM and reinserting it again can help solve this.


Use the Airplane mode

Enabling airplane mode and then disabling it effectively restarts all the network equipment inside your phone, including your WiFi, Bluetooth and, of course, the network modules. It’s like soft rebooting your phone and can help solve this problem.


Use a network booster

If the error keeps popping up in a controlled area like your office or home, chances are it’s being caused because of weak signals. You can try installing a network booster or duplicator to enhance network connectivity and eliminate the problem. 


Clear your phone’s cache 

This is an Android-specific method and requires you to boot into the phone’s bootloader. Here’s how. 

Turn your phone off and then hold down the power and volume down keys for about 15 seconds to enter the bootloader. If that doesn’t work, consult your phone’s manual or even a simple Google search will suffice. Once you’re in, you should see an option to clear the phone cache. Do that, and your phone should work just fine after the restart. Try out the other methods listed here if you don’t see any such option.


Reset your phone’s network settings

Incorrect network settings can cause all sorts of problems, including SIM cards not being detected or malfunctioning. This resets your WiFi networks, Bluetooth connections, cellular and even VPN settings.

Check out our detailed guide on how to reset network settings what doing so can do here.

Check your APNs

Incorrect APNs can also mess up a SIM card’s network registration. Follow these steps to make sure you’re on the right APN. Make sure to confirm your APN settings with your network carrier beforehand. 

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  • Head over to your phone’s settings and tap on Network & Internet.
  • Tap on the SIM that’s causing problems.
  • Tap Advanced.
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  • Tap Access point names.
  • Make sure the right APN is selected. 

Set the network mode to auto

Open your phone’s settings and follow the steps mentioned below.

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  • Head over to your phone’s settings and tap on Network & Internet.
  • Tap on the SIM that’s causing problems.
  • Tap Advanced.
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  • Tap Preferred network type. Make sure that the recommended network type is selected.
  • Also ensure that the Automatically select network toggle is enabled. 

Contact service provider

If nothing else works, it’s time to call your carrier and describe the problem to them. After all, they’re in charge of the network and, in turn, your SIM. It’s pretty likely that your carrier will have some solution ready and will be able to diagnose your issue correctly as well.

Also read: Sim not provisioned MM#2: 10 Fixes

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