Skip to content

PlayStation error e-8210604a: 8 Fixes

  • by
  • 4 min read

Playstation is one of the most popular console series on the planet right now. However, as large as their userbase may be, their services sometimes run into random bugs and glitches.

In this article, we’re taking a look at the Error Code E-8210604A, which you can run into when trying to buy a PS Plus subscription.

Also read: How to fix ‘PS4 error CE-30005-8’?

Log out of your console

Sometimes, logging out of your PS account and signing back in can help resolve any errors you may face. 

Step 1: Head over to Settings from the utility menu.

How to change your PS4's password? | Candid.Technology

Step 2: Go to Account Management.

How to change your PS4's password? | Candid.Technology

Step 3: If you’re already logged in, click on Sign Out.

How to change your PS4's password? | Candid.Technology

Now login again with your account credentials and see if you can get past the error.

Buy the subscription through another retailer

As an alternative to simply getting your subscription through Sony’s digital infrastructure, you can use other retailers like Amazon to buy subscriptions in the form of coupon codes and then redeem them on your Console.

Do keep in mind that some third-party online retailers charge a premium for buying subscriptions, so be sure to compare prices before you make your choice.

Change your registered email address

Another thing that you can do is head over to Sony’s account management page, log in to your PSN account and change the default email address to any other email address that you might have. You can do this in the PSN settings on your console as well. 

Also read: How to fix error code CE 34878 0 on PS4?

Remove your payment info from the console

Removing your credit/debit card information from the console and adding it back can help freshen up the payment system, possibly resolving the error. 

Check out our detailed guide on how to remove payment information from the PS4 here. 

Add funds to your PSN wallet

If you’re having issues during the payment, try adding sufficient funds to your PSN wallet and purchasing the subscription again. Adding funds to your wallet allows you to bypass the payment screen when buying the subscription and sidestep the error.

Restart your console

The good old ‘have you tried turning it off and on again’ paradigm works here as well. Restarting your console or just about any device is one of the best ways to fix many seemingly random issues.

Powercycle your router

Restarting your router can help eliminate any unseen network or connectivity issues that you may be facing. All you have to do is turn off your router, wait for a bit and then turn it back on again. 

Try another DNS

If all else fails, try using another DNS to see if that helps you establish a connection to Sony’s servers. You can refer to this article for a list of the top 25 DNS providers to use with the PS4.

You can refer to our detailed guide here on how to change the PS4’s DNS address

Also read: Unable to connect to EA servers on PC and PS4: 8 Fixes

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: