Google’s Play Store is perhaps the largest online repository of apps and games for Android you’ll ever come across, not to mention the official way of installing apps on an Android device. However, it isn’t perfect and, at times, might end up giving you a somewhat confusing error.ย
In this article, we’re talking about the “something went wrong, please try again” error on Play Store and what you can do to fix the problem.
Try again
You should first do what the error tells you to; try again. Several times simply giving it another shot will let the process go through, and whatever app or game you’re trying to install will work just fine.
Also read: How to update Google Play Store?
Check your internet connectivity
Next up, you should look at is if you have an active internet connection. Whether itโs WiFi or mobile data, make sure youโre connected to the internet and that youโre getting good enough speeds.
Sometimes, the Play Store is waiting for a download, and your internet connection could very likely be the culprit.
Try clearing the cache and storage
Often a buggy cache or storage can cause problems with the way an app works, and the Play Store is no exception to this fact. If nothing seems to work, you can try clearing out the cache and if that doesnโt work either, clear the storage.ย

- Tap and hold on the Play Store icon and then tap on the small i icon that shows up in the top-right.
- Tap on Storage & cache.
- Youโll have the option to clear your storage and cache both. We recommend that you first clear the cache and check to see if it resolves the issue. If it doesnโt, try clearing the storage too.
Also read: Last line no longer available: 7 Fixes
Uninstall Play Store updates
Since you canโt manually remove the Play Store from your phone, thereโs no way to reinstall it, but you can sort of do the same by uninstalling all the Play Store updates and forcing them to download again. Hereโs how.

- Tap and hold on the Play Store icon and then tap on the small i icon that shows up in the top-right.
- Tap on the three vertical dots in the top right.
- Tap on Uninstall updates.
Now restart Play Store and wait for the updates to download. Your downloads should start right away.
Reset App preferences
This could be another potential hurdle in Play Storeโs way. Try resetting the app preferences to see if it makes a difference. Hereโs how.

- Head over your phoneโs settings and tap on Apps & notifications.
- Tap on See all apps.
- Tap on the three vertical dots in the top -right.
- Tap on Reset app preferences.
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Check app download preferences
The Play Store has a native setting that only downloads apps over WiFi. If youโve enabled this setting and youโre not on WiFi by any chance, your downloads will be paused until you get on one.ย
Hereโs how you can cross-check these settings.

- Head over to the Play Store and tap on the hamburger icon in the top-left.
- Tap on Settings.
- Under General, tap on App download preference and make sure itโs set to Over any network.
Check your phoneโs date and time
More often than not, having a wrong date and time combination on a client device can mess things up with a server. This will usually happen when you try to visit a website from a computer with an incorrect date or time.
If your phoneโs date and time are also incorrect, this could very well be causing problems with Googleโs servers and hence, interrupting your downloads. Hereโs how you can fix this

- Head over to your phoneโs Settings and search for Date. Tap on the Date & Time option that pops up under System.
- Make sure youโre using the date/time details provided by your network or youโve set these settings to automatically update.
Now restart your phone and try the download again.
Also read: How to fix DF DFERH 01 error on Google Play Store?
