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There was a problem resetting your PC: 5 Fixes

Windows don’t usually run into problems big enough for you to reset your entire PC, but when it does, resetting your PC now is easier than however.

However, not all problems can be solved by resetting your PC, especially when you have a problem resetting your PC. In this article, we’re looking at the “there was a problem resetting your PC” error in Windows 10.


What causes this error?

This isn’t a prevalent error in Windows. However, any of the following reasons can cause issues when resetting your PC.

  • Missing/corrupt system files.
  • An abrupt shutdown causing deletion of system files.
  • Default compression enabled by your PC manufacturer.

In some cases, PCs that came with Windows 10 pre-installed can also encounter this issue. 

Also read: Getting Windows Ready stuck: 5 Fixes


How to solve the problem?

Here are a few solutions you can try to fix the there was a problem resetting your PC issue,

Run an SFC scan

Corrupt files are the number one reason why your PC might be behaving weirdly. Here’s how you can get rid of them and potentially resolve your issue. 

Step 1: Press Windows Key + S to bring up the Cortana/Search box and search for Powershell. Open Windows Powershell from the search results.

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Step 2: Type sfc /scannow to scan your system for issues. 

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Step 3: If the SFC scan finds any problem, use the following command to resolve them. 

DISM /Online /Cleanup-Image /RestoreHealth
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Restart your PC, and the error should’ve been resolved. If that doesn’t help, you can also run a DISM scan to fix any other errors by using this guide

Also read: Why is my laptop plugged in and not charging?


Run system restore

You can try restoring your system to when everything was fine to get rid of this issue. 

Step 1: Press the Windows key and search for Reset this PC. Then, launch the Recovery setting from the search results. 

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Step 2: Click on Open System Restore. 

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Step 3: Select the recommended restore point and click the Next button to proceed. 

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You should be rid of the there was a problem resetting your PC error now.

Also read: Getting Windows Ready stuck: 5 Fixes


Disable REAgentC.exe

By disabling and then re-enabling the Windows’ recovery environment process, you force it to run the environment creating process again, resolving your issue in the process.

Step 1: Press Windows Key + X to open the Quick Access menu. Click on Command Prompt (Admin).

There was a problem resetting your PC: 5 Fixes | Candid.Technology

Step 2: Run the following command one after the other pressing enter after each command. 

reagentc /disable
reagentc /enable

Now restart your system and try resetting it again.


Rename the System and Software Registry Hive

The error could also be caused by a corrupt System or Software Registry hive. You can rename these to force Windows to generate new ones.

Step 1: Press Windows Key + X to open the Quick Access menu. Click on Command Prompt (Admin).

There was a problem resetting your PC: 5 Fixes | Candid.Technology

Step 2: Run the following command one after the other pressing enter after each command. 

cd %windir%\system32\config
ren system system.001
ren software software.001

Now restart your system and try resetting it again. The there was a problem resetting your PC issue should be resolved.


Repair your system

If nothing else works, the best way to get rid of the error is by simply reinstalling or repairing your OS. 

The Windows Media Creation tool is a great way to install Windows and repair the OS. Using this, you can perform a clean installation or repair your OS without affecting your data.

You can download the Media Creation Tool here

Also read: How to fix System Service Exception in Windows 10?

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