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Why is my TikTok not working?

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  • 4 min read

TikTok has been all the rage ever since its launch, getting most of its users hooked to the app and scrolling for hours on end. Not to mention the hundreds of thousands of creators on the app that churn out content constantly. 

However, just like everything tech, TikTok also suffers from the occasional bugs and glitches. In this article, we’re taking a look at why your TikTok might’ve stopped working out of the blue.

Why is TikTok not working?

The app is used by millions worldwide at any given point in time which means, uncalled crashes are pretty common. There are several reasons why your TikTok might not be working.

  • Outdated or corrupt app.
  • Internet issues on your end.
  • TikTok might be down. 
  • Out of date phone software. 

Also read: Netflix error code UI-800-3: 7 Fixes

How to fix the TikTok not working issue?

Here are a few solutions you can try out to see if you can get rid of the issue.

Update your app

The first thing you should try is looking for updates for the TikTok app. Head over to the Google Play Store or the Apple App Store and check if you’ve got any updates. If any updates are available, install them right away and try again.


Reinstall TikTok

If updating didn’t work, try removing the app from your phone and installing it again. This can help freshen things up and eliminate any corrupt files or data hindering app functionality. 

Check for connectivity issues

Check to make sure you have an active internet connection. If you’re on WiFi, check to ensure that you have an active connection issue and good signal strength. If you’re using mobile data, check to make sure that you have network coverage and that mobile data is actually enabled. 

Use a VPN

Often TikTok will release a feature in one region and not the other. In such cases, you can get around these geo-restrictions using a VPN. Select a server in a location where you know the feature works and try again. 

Also read: What does CC mean on TikTok?

Clear the app cache

Clearing the app’s cache can eliminate any corrupt files or data that might interfere with TikTok’s functionality.

How to fix the 'Instagram notifications not working' issue?
  • Tap on Apps and notifications.
  • Tap on Show all apps and find TikTok from the list. If you’ve recently used TikTok, it’ll show up in the recent apps as well.
  • Tap on TikTok.
How to fix the 'Instagram notifications not working' issue?
  • Then tap on Storage & cache.
  • Then tap on the Clear Cache button.

Update your phone

If nothing else works, it could indicate a problem with your phone. Try checking for a software update if available and see if that fixes the issue.

On Android

Open your device’s settings and follow the steps mentioned below.

How to fix the 'Instagram notifications not working' issue?
  • Scroll down and tap on System. 
  • Tap on Advanced.
  • Tap on System Updates to check for any available updates. 

On iOS

Open your device’s settings and follow the steps mentioned below.

How to fix the 'Instagram notifications not working' issue?
  • Tap on General.
  • Tap on Software Update to check for any pending updates and install them.

Also read: How to fix SSL_error_rx_record_too_long in Firefox?

Yadullah Abidi

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: