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Unable to connect to EA servers on PC and PS4: 8 Fixes

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EA is a pretty popular game company, and if you’ve been playing games for some time, you must’ve come across at least one of their games. However, as big as they are, their games still do suffer the occasional bugs and glitches (unless it’s FIFA, those bugs and glitches are not at all occasional).

In this article, we’re taking a look at Apex Legend’s “unable to connect to EA servers’ issue on PC and PS4 and giving you some solutions to try out. You can also try these fixes if you’re facing the unable to connect to EA servers error on PC or PS4 for any other EA game.

Also read: How much time have I wasted on Destiny and Destiny 2?

How to fix Unable to connect to EA servers on PC?

If you’re using a PC to play Apex Legends, try out these solutions to see if you can get the game up and running. 


At times, a simple restart is all it takes to solve seemingly random issues. If you’re having problems with Apex, try restarting your game, your PC and your router to rule out any possible connectivity issues.

Clear out the Cache

Clearing Apex’s temporary files from Windows can help eliminate any corrupt files that may be hindering the game. 

Step 1: Open the Run prompt using Windows Key + R, type in %appdata% and hit enter.

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Step 2: Delete the Apex Legends folder in the directory.

Now restart your computer and try launching Apex Legends again. The Unable to connect to EA servers error should be resolved.

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Check your DNS settings

Incorrect DNS settings can cause a lot of connectivity problems on your PC. Here’s how to ensure they’re working fine.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

Step 2: Click on Change adaptor options.

Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

Step 4: Find Internet Protocol Version 4 in the list, click on it and then click Properties. 

Step 5: Check the Use the following DNS server addresses radio button and type in and in the preferred and alternative DNS addresses, respectively. 

Now restart your PC and try again. 

Reinstall the game

If all else fails, your best bet is to reinstall Apex Legends from scratch.

Step 1: Press Windows key + X to open the Quick Access menu and click on Apps & Features. 

Step 2: Find Apex Legends in this list and click on Uninstall. 

Once the program has been removed, restart your PC, reinstall Apex Legends and try launching it again. The Unable to connect to EA servers should be fixed.

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How to fix Unable to connect to EA servers on PS4?

If you’re playing Apex on the PS4, here are a few solutions you can try out. 

Restart your console

The good old ‘have you tried turning it off and on again’ paradigm works here as well. Restarting your console or just about any device is one of the best ways to fix many seemingly random issues.

Powercycle your router

Restarting your router can help get rid of any unseen network or connectivity issues that you may be facing. All you have to do is turn off your router, wait for a bit and then turn it back on again. 

Check EA servers

If you’re sure your connectivity is fine, it’s time to check whether or not EA or the PS4 network is working fine. You can check the PS4 network’s status from this page and for Apex, keep an eye out on their official Twitter page

Try another DNS

If all else fails, try using another DNS to see if that helps you establish a connection to EA’s servers. You can refer to this article for a list of the top 25 DNS providers to use with the PS4.

You can refer to our detailed guide here on how to change the PS4’s DNS address

Also read: 0x800704CF error code: 9 Fixes

Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here:

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