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What to do if the WhatsApp microphone is not working?

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  • 5 min read

Whatsapp has become an integral part of daily communication. With more than two billion active users, it is one of the most used messaging apps in the world. However, users occasionally face a frustrating issue: the microphone does not work during calls or voice message recordings.

If you are encountering this problem, you are at the right place. In this article, we will guide you through a series of steps to troubleshoot and resolve the microphone issues on WhatsApp.

Check the WhatsApp microphone permission

You should start by first checking the WhatsApp microphone permission on your device.

Here’s how to do that:

  • Open Settings and then tap on Apps.
  • Select WhatsApp from the list of apps.
  • Now, tap on Permissions.
  • Now, select Microphone. It should be under the ‘Not allowed’ section.
  • Finally, tick the Allow only while using the app option.

Restart your phone

If you have allowed the microphone permission and even then, the WhatsApp microphone isn’t working properly, you should restart your phone.

There may be minor bugs and glitches in your phone or the WhatsApp application. Restarting the phone usually fixes these minor problems, so there is no harm in trying this here, too.

Also read: How to add my name to a WhatsApp message?

Close background apps

Sometimes, background apps may use the microphone services, disrupting WhatsApp’s microphone services.

If you see a green microphone icon at the top right corner, this indicates that some other app is using the microphone. Hence, WhatsApp cannot use the microphone in this instance.

Close the background app or apps, and then try WhatsApp.

Clear WhatsApp cache

Caches are small files that store the most used data so that when the need arises, the app can quickly load it.

However, over time, these files may get corrupted or grow in size, disrupting the normal functioning of the apps and causing minor issues, such as the microphone not working issue in WhatsApp.

So, to fix issues like this, you should clear the WhatsApp cache:

  • Open Settings and then tap on Apps.
  • After that, select WhatsApp.
  • After that, tap on Storage and cache.
  • Now, select Clear cache.

Also read: How to delete your Whatsapp status?

Update WhatsApp

An outdated WhatsApp app could have many bugs and glitches that may hamper the app’s ability to use the microphone facility.

Hence, you should update the WhatsApp app. Go to the Play Store or Apple App Store and search for WhatsApp. Then, tap on Update beside WhatsApp Messenger.

Update OS

Sometimes, the mobile’s operating system may be outdated and cause WhatsApp issues.


Here’s how to update the Android operating system:

  • Open Settings and then tap on System updates.
  • Now, tap on Check for updates.


Here’s how to update iOS:

  • Open Settings and then tap on General.
  • Now, tap on Software Update.
  • Finally, tap on Download and Install.

Also read: How to change the group name in Whatsapp?

Turn off Bluetooth

If you have wireless headphones or earphones connected to your device and you keep them in the case, they might still be connected to your mobile.

This is why you should turn off Bluetooth on your phone. Swipe down and then tap the Bluetooth icon to close it.

Check your microphone

Finally, check your microphone for any damage. If you found one, this is why the microphone is not working, and you should change it as soon as possible.

Furthermore, check the microphone for any dirt or grime and clean it.

Thus, the WhatsApp microphone not working issue can result from various factors, including faulty microphone permissions, outdated WhatsApp and OS, physical damage to the microphone, other devices connected to Bluetooth, and cache issues. Follow the instructions above, and you will have solved the WhatsApp microphone not working issue.

Also read: Fix: Whatsapp video call not working

Kumar Hemant

Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: