Crunchyroll is a fantastic application that allows you to watch tons of anime for a subscription cost. However, there are times when Crunchyroll videos stop loading on your computer.
This situation is quite frustrating, especially when you are in a spree, and the app suddenly crashes on a cliffhanger. Sadly, many users face issues with Crunchyroll videos not loading properly, resulting in black screens or video stuttering.
You can watch the video or continue reading the article below:
In this article, we’ll explain how to fix Crunchyroll videos not loading issue easily.
Reasons behind Crunchyroll videos not loading
Before diving into solutions, it’s essential to understand some common reasons why Crunchyroll videos are not loading on your device:
- Slow or unstable internet connection: A poor internet connection can cause buffering issues with Crunchyroll as online streaming requires a stable connection.
- Ad blockers: Usually, ad blockers are not a problem. However, sometimes these can interfere with streaming.
- Browser extensions: Browser extensions can also disrupt several functionalities and can conflict with Crunchyroll.
- Outdated browser: Outdated browser can also cause buffering or black screen issues.
- App issues: An outdated Crunchyroll app can also result in unplayable videos on the app.
Also read: How to download episodes in Crunchyroll?
How to fix Crunchyroll videos not loading issue?
Now that we have understood the reasons behind videos not loading on Crunchyroll issue, let us begin with the fixes:
Fix your internet issue
Head to fast.com and check your internet speed. If the speed is slow or not up to the internet plan, then you should consider some steps including restarting your router, disconnecting unnecessary devices, or contacting your ISP to check whether there is an outage.
We have covered a detailed article on what to do if the internet is not working for a more detailed explanation.
If you have a WiFi issue, head to our article on what to do if the WiFi isn’t working.
Disable browser extension
You should disable browser extensions, including Ad blockers, to fix the Crunchyroll videos not loading issue.
Google Chrome
Step 1: Click on the three-dot button at the top right of the screen.
Step 2: Tap on Extensions and then head to Manage Extensions.
Step 3: Now, click on Remove to delete the extension or turn off the toggle to temporarily disable it.
Edge
Step 1: Open Edge and then click on the Extensions option at the top. After that, click on Managed Extension from the drop-down menu.
Step 2: Turn off the toggle in front of the extension that you can remove.
Update your browser
As explained earlier, updating your browser may fix the videos not buffering on the Crunchyroll issue.
Head to this article to learn how to update Google Chrome.
Clear the browser cache
While you’re at it, clear the browser cache to fix the problem.
Here’s how to clear the cache on Google Chrome.
If you are using Microsoft Edge, here’s how to clear the cache on Edge.
Update Crunchyroll
Update the Crunchyroll app to fix the videos not loading issue. Here’s how to do that:
- Open the Play Store and type Crunchyroll in the search box at the top.
- After that, tap on Update. In the screenshot below, there is an Open button instead of Update as the app is up-to-date.
If these methods don’t work, you can contact Crunchyroll tech support for more detailed and technical analysis.
Also read: How to cancel Crunchyroll membership?
