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Why Yelp for Business is not working? 

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  • 4 min read

Yelp for Business is a popular online platform that allows businesses to create and manage their profiles, respond to reviews, offer deals and gift certificates, and advertise their services.

However, some users have reported that Yelp for Business is not working correctly on their devices. Here are some problems that people have said:

  • The app crashes or does not load properly on iOS or Android devices.
  • The account information is outdated or incorrect.
  • The business page is missing or has inaccurate information.
  • The Yelp Deals or Gift Certificates are not working or redeeming.
  • Unresponsive customer service.

In this article, we’ll explain how you can fix these issues and get Yelp Business back on track again.

Here are some tips that you should take to fix Yelp for Business not working issue:

Also read: How to leave a Yelp review with photos?

Update the Yelp for Business app

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Check if the Yelp app on your device is updated or not. Outdated apps can have various issues with their functionalities.

You can update the app from the App Store or Google Play Store.

Clear cache and data of Yelp for Business

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A corrupt cache can cause a lot of technical difficulties in the app’s working. If your Yelp for Business app isn’t working properly, you must clear the cache before reinstalling the app.

Head to Settings > Apps > Yelp for Business > Storage and cache > Clear cache on your Android device.

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Uninstall and then reinstall the Yelp for Business app.

Reinstalling the app will remove any corrupt data or cache, and you will have a brand-new and updated app on your device.

Try running the app after reinstalling it; if it works, it’s fine; otherwise, move on to the next steps.

Check for any internet outages

Photo: DG Studio /
Photo: DG Studio /

Your internet connection may be weak or unstable, causing issues with the Yelp for Business app or website.

The first thing that you should do is open another website on your device. If it’s working alright, your internet connection is fine, and the problem is on Yelp’s side.

If the other website is not opening, you must recheck your internet connection or WiFi router. First, you should contact your Internet Service Provider (ISP) and confirm any internet outages in your area.

After you have confirmed no outages, check your router and cables. Read more about what to do if the WiFi is not working properly.

Check if Yelp for Business is down

Sometimes, the website may be out of service due to a repair or server maintenance schedule.

Head to any third-party tool like Downdetector and check the website functionality. If the website is down, many people will report the same thing.

However, in this case, there isn’t much that you can do other than wait it out.

If nothing else works, then contact Yelp support for further assistance on the matter.

Also read: How to claim a business on Yelp?


Kumar Hemant

Deputy Editor at Candid.Technology. Hemant writes at the intersection of tech and culture and has a keen interest in science, social issues and international relations. You can contact him here: [email protected]