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Windows does not have enough information to verify this certificate: 6 Fixes

Security certificates are the main method for Windows to tell whether or not a software or website is made by a trusted authority. However, sometimes installing or validating these certificates themselves might be a bit of a problem. 

In this article, we’re taking a look at the “Windows does not have enough information to verify this certificate” error and giving you solutions to fix the problem.


Reinstall the certificate

The most obvious fix to the problem is reinstalling the required certificates. Since certificates related to a program are usually installed with the program itself, reinstalling the whole thing is often a good idea. If not, you can always download the certificate manually and install it by double-clicking the certificate file and clicking Install certificate.

Also read: What is GPSVC? How to fix ‘Please wait for the GPVSC’?


Use incognito mode

First up, try using incognito mode to see if you can access any websites or not. If you can, chances are the error isn’t in your certificates but in your browser itself. 


Clear your browser’s data

Corrupt files in your cache or otherwise can cause this error as well. Clear them out to see if you can get Chrome to work.

Step 1: Type in chrome://settings/clearBrowserData in your browser’s address bar and hit Enter.

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Step 2: Select the cache and cookies options and ensure the Time range is set to All time. Click on the Clear now button to clear out all the data. 

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Now restart the browser and try again.

Also read: How to stop the ‘Fixing C Stage 2’ issue in Windows?


Use command prompt to flush DNS

Misconfigured DNS settings can cause a lot of headaches. Here’s how you can reset them.

Step 1: Press Windows key + R and type in cmd, and hit enter.

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Step 2: Type in ipconfig /flushdns to reset DNS settings to default.

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If the above command doesn’t help, try entering these commands in the Command Prompt one at a time.

netsh winsock reset
netsh int ip reset

If you suspect an issue with your router’s DHCP assignment, use these commands to release your old IP and request a new one. 

ipconfig /release
ipconfig /renew

If this doesn’t work, use the following commands to reset your network stack.

ipconfig/flushdns
nbtstat -R
nbtstat -RR
netsh int ip reset C:\resetlog.txt
netsh winsock reset

Try another DNS

There are multiple free DNS providers using whom you can fix this issue. In this example, we’re going to use Google’s DNS.

Step 1: Press Windows key + I to open the Windows settings and click on Network & Internet.

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Step 2: Click on Change adaptor options.

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Step 3: Right-click on your active network (WiFi or LAN) and click Properties.

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Step 4: Find Internet Protocol Version 4 in the list, click on it, and click Properties. 

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Step 5: Check the Use the following DNS server addresses radio button and type in 8.8.8.8 and 8.8.4.4 in the preferred and alternative DNS addresses, respectively. 

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Reset Chrome

If nothing else works, you can try resetting Chrome to ensure there are no faulty settings in the browser that could be causing this issue.

Step 1: Head over to chrome://settings/reset. Click on Restore settings to their original defaults.

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Step 2: Chrome will show you a warning prompt. Click on Reset Settings, and your browser will reset to default settings. 

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Also read: USB power management in Windows 11 explained 

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