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Xfinity voice remote not working: Quick Fix

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  • 3 min read

The Xfinity voice remote is a convenient and easy-to-use device for controlling your cable TV and streaming services. However, like any remote, it can sometimes encounter issues that prevent it from functioning properly. If you are experiencing problems with your Xfinity voice remote, there are several quick fixes that you might wanna try.

In this article, we have discussed the causes of the Xfinity voice remote not working issue and a few fixes to help you resolve the issue.

Also read: Fix: Xfinity modem comes on for a minute then goes off


What are the causes of the Xfinity voice remote not working issue?

Below we have mentioned a few possible causes that might be a reason you are unable to use your Xfinity voice remote.

  • The remote’s batteries are dead.
  • The remote and TV box isn’t paired properly or connected to another TV box.

How to fix the issue?

If you are unable to use your Xfinity voice remote, below we have explained a few fixes that might help you resolve the issue.

Check the remote batteries

Ensure that the batteries in your remote are properly placed and have sufficient charge. Replace the batteries with new ones if required. Check your remote again and if it still doesn’t work, follow the other methods mentioned below.


Reset the remote

There are different ways to reset different types of remotes, below we have explained the steps to reset an Xfinity voice remote with a setup button and a remote without a setup button.

Factory reset Xfinity voice remote with a setup button

  • Press and hold the Setup button on your remote for about 5 seconds until the red light turns green.
  • After that press the 9 then 8 and then the 1 button on your remote.
  • Once the reset process is complete the light will blink green twice.

Factory reset Xfinity voice remote without a setup button

  • Press and hold the A and D buttons on your remote simultaneously until the light on the remote turns green.
  • After that press the 9 then 8 and then the 1 button on your remote.
  • Once the reset process is complete the light will blink blue thrice.

Repair the remote

If resetting the remote doesn’t work, try re-pairing it with your TV box. To do this follow the steps below.

  • Press and hold the Setup button on your remote until the red light turns green.
  • Then, enter the code that appeared on the TV screen.

The Xfinity voice remote will be paired to the TV box.


Contact Xfinity support

If you have tried all of the above methods and your remote is still not working then contact Xfinity support for further assistance. They may be able to provide additional troubleshooting steps or offer a replacement remote if necessary.

Click here to contact Xfinity support

Also read: Xfinity RDK-03117 error: 5 fixes

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Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]

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