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What does ‘Your call cannot be completed as dialled’ mean?

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  • 4 min read

Cellular connectivity and telecom providers in general have come a long way since the landline days. However, there are still common call drop issues and other bugs and glitches that keep coming up from time to time. 

In this article, we’re taking a look at the “your call cannot be completed as dialled” error, its causes and what you can do to fix the problem. 

What causes this error?

The error can be triggered by a number of things, including:

  • Wrong number or format.
  • The number is no longer active. 
  • The recipient number cannot be reached or doesn’t have connectivity at the moment. 
  • The recipient number doesn’t have a voicemail to forward the call when you can’t reach the number itself. 

Also read: What does a blue dot next to text and contacts mean? 

How to fix this?

Here are 10 solutions you can try out. 

Restart the device

The first thing you should try out in such situations is to restart your phone. Restarting can resolve many seemingly random issues, primarily network or SIM issues. You can also try toggling airplane mode on and off.

Try again after some time

This error is most common because the recipient’s number is in an out-of-coverage area or isn’t powered on. Try calling again after some time, and the call should go through. 

Check for roaming issues

When you wander out of your carrier’s local zone, you might experience roaming settings that can bar your phone from picking up network signals. Be sure to either disable these settings in your phone or have another SIM card altogether for when you’re venturing out. 

Check to ensure you have proper connectivity.

Also read: Why is my Airtag not updating information? 8 Fixes

Check the phone number

Another common cause for the error is that you’re simply dialling the wrong number. Check to ensure that the number is correct and that you have the right area code. You should also ensure that you’re entering the correct ISD code in case you’re making an international call. 

Try another SIM card

If you happen to have one around, try calling from another SIM card to check whether the issue is in your phone or with the number you were previously using to call. Some telecom providers tend to disable incoming and outgoing calls on numbers that don’t have enough balance or an active plan at the time of calling.

Also read: How to stop Spotify from adding songs?

Check if you’ve been blocked

If the recipient has blocked your numbers, your calls are likely to terminate in this error code. Check with the recipient to see if your number has been accidentally blocked, Once unblocked, your calls should go through just fine.

Send an SMS

SMSs usually go through even when the receiving number is in an area with spotty connectivity. If your SMS can get through, there’s a chance that calling will also work once they get to an area with better coverage. 

Use another app

This isn’t a solution as much as a workaround, but if you both have an app that lets you communicate over the internet (either WiFi or cellular), you can just call them on that particular app, Messenger, Whatsapp, Snapchat and other messaging apps being prominent examples. 

Reset your phone’s network settings

Incorrect network settings can cause all sorts of problems, including SIM cards not being detected or malfunctioning. This resets your WiFi networks, Bluetooth connections, cellular and even VPN settings.

Check out our detailed guide on how to reset network settings what doing so can do here

Contact service provider

If nothing else works, it’s time to call your carrier and describe the problem to them. After all, they’re in charge of the network and, in turn, your SIM. It’s pretty likely that your carrier will have some solution ready and will be able to diagnose your issue correctly as well.

Also read: Can you see who views your VSCO profile and pictures?


Yadullah Abidi

Yadullah is a Computer Science graduate who writes/edits/shoots/codes all things cybersecurity, gaming, and tech hardware. When he's not, he streams himself racing virtual cars. He's been writing and reporting on tech and cybersecurity with websites like Candid.Technology and MakeUseOf since 2018. You can contact him here: