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Fix: Your device has failed verification and may not work properly

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  • 3 min read

Seeing the message ‘Your device has failed verification and may not work properly’ can be unsettling. It often appears on Android devices and signifies a security issue preventing normal phone function.

This article discusses this error, its causes, and four methods for fixing it.

Below we have discussed:

Also read: Fix: Android back button not working

Understanding the error

This error typically occurs when your device’s operating system (OS) fails a security check. The OS verifies its integrity to ensure it hasn’t been tampered with. If the check fails, the device throws this error to warn you of potential issues.

What causes this error?

Here are a few reasons that might be causing ‘Your device has failed verification and may not work properly’ error:

  • Software glitch: Sometimes, temporary software glitches can cause verification failures.
  • Unauthorised modifications: Rooting your device or installing unofficial software can tamper with system security checks.
  • Corrupted system files: Damaged system files might also lead to verification issues.

How to fix it?

Here are four fixes that might help you fix the issue:

Restart your device

Sometimes, turning off your device and switching it back on after a short pause can fix temporary issues that might have triggered the verification problem. Power down your device entirely, wait a few moments and then power it back on.

Check for software updates

Outdated software can sometimes cause verification issues. Install any pending system updates to ensure your device runs the latest secure version.

Use eRecovery mode

If restarting and updating don’t work, you might need to restore your device using the eRecovery mode. This resets your phone to factory settings, wiping out any data and potential causes of the verification failure. Here are the general steps:

  • Power off your device.
  • Hold down the Power button and Volume Up button simultaneously (consult your device’s manual for specific button combinations if different).
  • Keep holding the buttons until you enter the eRecovery menu.
  • Use the volume buttons to navigate and the power button to select. Look for options like Wipe data/factory reset or eRecovery update.
  • Follow the on-screen instructions to complete the restore process.

Contact the Manufacturer’s support

If none of these solutions works, it’s advisable to consult your device’s manufacturer’s support website or contact their customer service for further assistance. They might have device-specific troubleshooting steps or offer repair options. A technician might be able to diagnose hardware problems that software updates or restarts can’t fix.

Also read: How to turn off Android Auto?

Akash Singh

Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: