Amazon prime video, also known as Prime Video, is Amazon’s on-demand streaming service. Prime Video lets you stream popular movies, original shows and add-on channels

Many users have faced an error code 3565 while purchasing Amazon Prime Video; this error usually occurs when someone is trying to pay to rent a movie or something from their cart. This error means your payment was unsuccessful and cannot be processed.

This article discusses the causes of Amazon error code 3565 and the four fixes to resolve the error.

What are the causes of Amazon error code 3565?

Here are four possible causes that might be causing the Amazon error code 3565:

Poor internet connection.
The 1-click setting is not enabled.
The payment method is not working.
Using VPN

How to fix the Amazon error code 3565?

Here are four fixes to help you resolve the Amazon error code 3565:

Check your internet connection

Payments often fail because the app or site gets interrupted while going through the payment gateway, and that is because of a poor internet connection. so check your internet connection and try restarting your router to refresh the connection.

Enable 1-click payment setting

1-click payments settings use the default billing address and payment method, making it easier to make a quick purchase without any hassle.

How to enable 1-click payment settings on Amazon?

Follow the steps below to enable 1-click payment settings:

Step 1: Open Amazon and then click on the Accounts and Lists option in the top panel of Amazon.

Step 2: Click on the Your Payments option on the next page.

Step 3: On the payments page, click on the Settings option located in the panel above the payment methods.

Step 4: On the settings page, click on the Change Preference option beside Your default purchase preference.

Step 5: Click on the Toggle button beside the 1-click settings as shown in the images below, and if you want to disable the 1-click settings from all browsers and devices, then click on the Disable 1-click everywhere option, which will disable it from all the browsers and devices. Remember that once you disable it from everywhere, you will need to enable it separately on all your devices and browsers again.

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Add another payment method

Sometimes the payment fails because your payment method might not be working properly, so you can try adding another payment method like Paypal or credit card.

How to add a payment method on Amazon?

To add a payment method on Amazon, follow the steps below

Step 1: Open Amazon and then click on the Accounts and Lists option in the top panel of Amazon.

Step 2: Click on the Your Payments option on the next page.

Step 3: Click the Add Payment Method button on the payments page.

Step 4: Select the payment method you want to add and then follow the on-screen steps.

Disable VPN

VPN changes your IP and which might affect the processing of your payment. So, disable the VPN if you are using any, restart the device to reconfigure the settings properly, and then try again to make the purchase.

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