Anydesk, is one of the go-to closed source remote access desktop platforms for Windows, Mac, Linux, Raspberry Pi, Android and iOS. While the software works most of the time seamlessly, it does tend to run into a couple of errors that can be caused due to various reasons. One such error that people often report is the ‘Anydesk the session has ended’.
In this article, we explain why you’re seeing the ‘Anydesk the session has ended. Status: desk_rt_27’ error and how to fix it in a jiffy.
What causes the ‘Anydesk the session has ended’ error?
The two most common reasons you could be seeing this Anydesk Status: desk_rt_27 error are the following.
- Inactivity of the session can cause Anydesk to get terminated automatically.
- One person is using the Anydesk 6.1.0 or newer version for Windows while the other isn’t.
How to fix the ‘session has ended; Status: desk_rt_27‘ error?
Let’s get the obvious fix out of the way first — restarting the device. One of the easiest and quickest ways to fix any issue whatsoever is restarting your machine. However, if that doesn’t work for you, here are three ways to fix the Anydesk the session has ended error.
As mentioned above, a difference in Anydesk versions can cause the desk_rt_27 error.
The fix for such Anydesk errors is first checking your version of Anydesk and updating it if required.
Maintain activity or reconnect manually
As mentioned above, Anydesk can show this error when a session ends automatically after inactivity for a specific time.
When in a session, maintain activity, or login again when being disconnected automatically.
Disable auto-disconnect option
If auto=disconnection is an issue, you can also disable the auto-disconnect option or set a time limit when you want it to auto-disconnect. This can be done under the Security tab in Settings.
- Click on the Menu icon on the top-right.
- Select Settings.
- Then click on Security from the side-panel options to the left.
- Then modify Auto-Disconnect settings as per your needs.