Android uses hundreds if not thousands of small background processes and packages running behind the scenes to keep our phones running as we experience them daily. While these packages don’t show up much, they can leave users confused when they do.
In this article, we’re talking about com.sec.epdg, what it does, whether it’s safe, and whether you should keep it on your phone.
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What is com.sec.epdg?
com.sec.epdg is the ePDG package used by Android. It’s a system app that’s responsible for the secure access of communication services on your phone, including WiFi and 4G LTE.
ePDG here stands for Evolved Packet Data Gateway and is a framework used by Android devices to relay both mobile data and voice resources. It’s part of the Evolved Packet Core package used by Android to facilitate connectivity over 4G LTE networks.
The app allows your phone to integrate multiple network functions into one framework. It controls the flow of data while avoiding any information loss in the process.
Is com.sec.epdg safe?
It’s common practice for threat actors to disguise malware as a legitimate system service to keep it from being detected on the target device. Seeing a rather weird package name can raise suspicions; however, you can rest assured knowing com.sec.epdg is a completely legitimate system service, and your device isn’t at risk,
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Fixing issues with com.sec.epdg
Just because it’s a system process that doesn’t make the package immune to random bugs, glitches and crashes, if the package isn’t performing as expected on your phone you can try out the following fixes.
Restart your phone
Restarting your device is one of the easiest and most hassle-free ways you can use to resolve seemingly random issues. Restarting the device loads all the required drivers and system files necessary for operations again, and this can get rid of any random crashes.
Uninstall recently installed apps
Sometimes external malware can interfere with the ePDG package causing it to crash. If you’ve started seeing this error after recently installing an app, there’s a good chance that the app is conflicting with the package, and you should try uninstalling it to see if that solves your problem.
Clear the package cache
Corrupt cache files are also responsible for a lot of crashes. Try clearing the app’s cache to see if that solves your problem.
- Head over to the settings and tap on Apps & notifications.
- Tap on View all apps.
- Find com.sec.epdg in the list and tap it to proceed.
- Tap on Storage & cache.
- Tap the Clear cache and Clear data buttons to clear the cache and any other stored data.
Restart your phone, and the crashes shouldn’t happen again.
Update your OS
A system update will often resolve any crashes or errors you’re facing in the operating system. Updating it can eliminate all such matters if there’s a bug in the OS or an issue with the current software version installed on your phone.
- Open your phone’s settings and scroll down to System.
- Tap on Advanced.
- Tap on System Updates.
- Your device will automatically start downloading any available updates.
Wait for the updates to download and install and for your device to reboot.
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This might sound drastic, but as a last resort, you can try factory resetting your phone to resolve the issue.
- Head over to your phone’s settings and tap on System.
- Tap on Advanced.
- Tap on Reset options.
- Tap Erase all data (factory reset)
- Tap the final confirmation and wait for your device to reboot.
This should help fix any problems with the package.
Since it’s a system app and is required for proper network connectivity, we don’t recommend uninstalling the app or the package. You can’t uninstall it like you would with a third-party app downloaded from the Play Store anyway, and disabling the package isn’t an option as it’ll seldom even show up in the app list.
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