If the last meal you ordered from Swiggy has been fulfilling or not so much you can rate orders according to your experience, which helps them assess their services and work on fixing the issues.

Swiggy has a separate rating system for the delivery executive as well as for the restaurants from where you have ordered your food. You can rate as per your satisfaction level through Swiggy’s app or website.

In this article, we will guide you on how to give a rating on Swiggy via the app and website.

Also read: How to contact Swiggy?

How to give a rating on Swiggy’s app for Android and iOS?

To order to give a rating on Swiggy, launch the app and follow the steps mentioned below.

• Tap on the Accounts tab located on the bottom-right corner of the screen.
• Scroll down to Past Orders and search for the order you want to rate.
• Then tap on Rate Order.

Rating the delivery executive on Swiggy

First you’ll need to rate the delivery executive; follow the steps below to do so.

• You can give up to 5 stars according to your satisfaction level.
• You can also give elaborate feedback about the delivery executive by telling them what were you impressed with?- choosing from Professional Executive, Delivery Time, Superstar Delivery.
• Optionally, you can answer 3 basic hygiene questions and give additional comments in the Tell Us What You Liked section.
• Then tap on Submit Your Feedback.

Rating the Restaurant on Swiggy

Now you can proceed with rating the restaurant and your food.

• You can give up to 5 stars according to your satisfaction level.
• You can give elaborate feedback about the food by telling them what did the restaurant impress you with?- choosing from Taste, Packaging, Portion.
• Optionally, you can put a heart on the items you enjoyed and give additional comments in the Tell Us What You Loved section.
• Then tap on Submit Your Feedback.

Also read: How to download the invoice on Swiggy?

How to give a rating on Swiggy’s website?

To rate your experience on Swiggy.com, log in to your account, order your food and follow the steps given below.

Step 1: After your order is delivered, click on Ok, Got It.

Step 2: Click on Rate Your Experience.

Step 3: Rate your food and delivery experience by giving stars between 1 to 5.

Step 4: After you’ve rated both, the box will expand and now you’ll be able to provide detailed feedback by checking options under What Might We Improve?– Food Quality, Packaging, Missing/Wrong Item. You can also write your feedback in the Any Other Suggestions section. Then click on Submit Feedback to complete rating your Swiggy order.

Also read: How to change your location in Swiggy?