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How to fix JioCinema network error?

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  • 4 min read

JioCinema is an Indian streaming service owned by Viacom18 that offers a variety of entertainment content. It was launched on 5th September 2016 and features a collection of movies, TV shows, web series, music videos, documentaries, and sports programs. Some users are facing the JioCinema network error, which stops them from using the JiosCinema properly.

In this article, we have discussed the causes of the JioCinema network error and a few ways to help you fix the issue.


What are the causes of the JioCinema network error?

Below are a few possible reasons that might be causing the JioCinema network error.

  • Poor internet connection.
  • System glitches or bugs.
  • The JioCinema server is down.
  • Corrupted app cache and data.
  • Using an outdated version of the app.
  • Using VPN.

Also read: Fix: Netflix not working on Roku 


How to fix the issue?

Below we have explained a few methods that might help you resolve the JioCinema network issue.

Check the internet connection

The first step in resolving any network-related error is to check your internet connection. Ensure that you are connected to a stable and reliable Wi-Fi network or have a strong cellular data connection. If you are using Wi-Fi, try restarting your router and modem to refresh the connection.


Restart the device

A simple device reboot can often resolve various software-related problems, including network errors. Restart your smartphone or tablet, and then try accessing JioCinema again.

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Check the server status

At times, network errors may not be on your end but rather an issue with JioCinema’s servers. Visit Jio’s official website or social media channels to check for any announcements regarding server maintenance or downtime. You can also use websites like downdetector.com to check the server status.

If the servers are down, you may have to wait until they are restored.


Update the app

Outdated apps can lead to compatibility issues and network errors. Ensure you are using the latest version of the JioCinema app by checking for updates on your device’s app store. If an update is available, install it and check if the network error is resolved.

Also read: How to change the language on Disney Plus?


Clear App Cache and Data

The corrupted cache memory of the app might interfere with the proper functioning of the app and might be a reason that is causing issues with the app. Clear the cache memory of the Bunkr app, and then try running the app again.

Click here to know how to clear the app cache

Disable VPN

Using a VPN or proxy server can sometimes interfere with JioCinema’s ability to establish a proper connection. If you use a VPN or proxy, disable it and check if the network error persists.


Contact JioCinema Support

If the network error persists after trying the above steps, it might be a more complex issue related to the JioCinema service itself. In such cases, contacting JioCinema’s customer support is best for further assistance. Write a mail to [email protected] and log the issue.

Also read: Why is Jio Sim not working?

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Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]

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