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How to fix ‘PS4 error CE-30002-5’?

The PS4 is one of the best consoles ever to leave Sony’s camp. The console provides a complete experience whether we’re talking about gaming or multimedia in general. 

However, just like everything else in the tech world, it’s not immune to bugs and glitches every so often. Sony has implemented a series of error codes to help users diagnose and troubleshoot these errors.

In this article, we’re talking about the CE-30002-5 error, its causes and how you can fix it to get your console up and running again.


What causes the PS4 CE-30002-5 error?

There are several reasons why you may be seeing this error code. Some of the most popular ones are as follows.

  • Your PS4 turned off during a system update.
  • Your external storage drive has a corrupted or incorrect/unsupported file type. 
  • You’re trying to run a game from a corrupted external drive. 

As you can see, the CE-30002-5 error is mainly caused by your storage device behaving in an unfamiliar way with the console.

Also read: How to change your PS4’s password?


How to fix the PS4 CE-30002-5 error? 

Luckily the error isn’t exactly hard to resolve. However, you may have to take a few drastic measures to get rid of the issue. Here are four ways you can resolve the situation. 

Rebuild the console database

The PS4’s Safe Mode has a bunch of handy options that can help resolve several issues with the console. One such option is the Rebuild Database, option five in the Safe Mode menu.

This restructures your drive so that your console can read it just like new again. If you’re facing issues with your storage devices, this should be the first item on your troubleshooting list for Ps4 error CE-30002-5. 

Read our in-depth guide to know how to enter (or exit) the PS4 Safe Mode.


Try reinstalling your games

Aforementioned, you can also face this issue if you’re trying to run a particular game off of a drive that might be corrupted. Well, as it turns out, there’s a good chance that your game could potentially have some corrupted files as well. 

You should definitely try reinstalling the game you’re having issues with before moving on to fiddling around with your storage drives. 

Step 1: Head over to the PS4 Settings.

How to factory reset your PS4? | Candid.Technology

Step 2: Find Storage in the list.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 3: Click on Applications.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 4: Highlight the game or app you want to remove, press the Options button on your Dualshock 4 controller and click on Delete from the side menu.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Now restart your console and reinstall the game. The CE-30002-5 error should go away.

Also read: How to fix ‘PS4 error SU-42118-6’?


Update your console

Another popular reason this issue occurs is that your PS4 turned off during an update causing system files to be corrupted. You can resolve this by trying to update the console to the latest software version possible.

There are two ways you can do this.

  • Update using the internet.
  • Update using local installation media (USB/CD)

We strongly recommend trying to update using the console’s interface and the internet. However, if that doesn’t work out for you, you’re going to have to boot into the Safe Mode and try updating your console from there. 

However. before you start the update process, follow these steps to clear out the previous update’s notification. 

Step 1: Head over to Notifications from the main menu.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 2: Scroll down to find the last update notification and press the Options button on your Dualshock 4 controller. Select Delete from the side menu.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

You can now start updating your console to the latest update. 

Check out our detailed guide on how you can reset your PS4.


Format your external storage drive

If all else fails, you’re going to have to format your external storage drive and try again. Once more, there are two ways of doing this.

  • Using the PS4’s interface
  • By disconnecting the external drive and using a PC to format.

The difference between the two is that while the first method is obviously easier, there’s a chance you might still encounter the PS4 error CE-30002-5. To ensure no such issues happen in the future, you’re going to have to remove the drive from the PS4 and connect it to a PC and perform the format there. 

Follow these steps to format your external storage drive.

Step 1: Head over to the PS4 Settings.

How to factory reset your PS4? | Candid.Technology

Step 2: Scroll down to Devices.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 3: Find USB Storage Devices in the list.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 4: Select the drive you want to format.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Step 5: Select Format as Extended Storage.

How to fix 'PS4 error CE-30002-5'? | Candid.Technology

Also read: How to fix ‘PS4 error NP-36006-5’?

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