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How to get your phone out of Qualcomm’s crash dump mode?

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Qualcomm Crash Dump Mode is a state your device enters when the Qualcomm chipset (commonly found in many Android devices) encounters a critical error or system malfunction. If a Qualcomm processor powers your Android device and refuses to start up, it may have become stuck in either Qualcomm Crash Dump mode or a bricked state, making it entirely non-functional.

In this article, we have discussed various ways to help you get your phone out of Qualcomm’s crash dump mode.

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Fix your phone from Qualcomm’s crash dump mode

Below we have explained a few methods to help you get your Android phone out of Qualcomm’s crash dump mode.

Boot into the FastBoot mode

A simple way to fix Qualcomm Crash Dump mode is to switch your phone to Fast Boot Mode. Different phones have their unique key combinations for entering Fast Boot Mode. Below are a few examples, but you can search online for your specific phone model to find the precise key combination.

  • Google/Nexus: Press Power + Volume Down
  • OnePlus: Press and Hold Power Button + Volume Down + Volume Up
  • Motorola/Lenovo: Press Power Button + Volume Down
  • Samsung: Press Power Button + Volume Down + Home / Bixby Button / Volume Up Button
  • Xiaomi/Redmi/POCO: Press the Power Button + Volume Down
  • Asus: Press Power + Volume Down
  • OPPO/Realme: Press Power Button + Volume Up
  • Vivo/IQOO: Press Power Button + Volume Up

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Use the MSM tool to flash your phone

Flash your phone through the MSM tool if you cannot get into fastboot mode. To do that, follow the steps below.

  • Step 1: On your Windows PC, open the Command Prompt and type the command bcdedit /set testsigning on
  • Step 2: Restart your computer, and a test mode popup will appear at the bottom right of your desktop.
  • Step 3: Download and install the Qualcomm USB Drivers for your Windows (32-bit or 64-bit).
  • Step 4: Search online and download the MSM Flash File that matches your phone model.
  • Step 5: Unzip the downloaded file and launch the MSMDownloadTool you installed earlier.
  • Step 6: Look for the target button and select the region for the ROM you want to download. Note that European versions may not display the target button.
  • Step 7: Switch off your phone by pressing and holding the Power up + Volume up button for about 10 seconds and connect your phone to your PC.
  • Step 8: Press and hold the Volume up + Volume down button and keep holding them.
  • Step 9: On PC, click the Enum button to check whether your phone is connected.
  • Step 10: Click on Start while continuing to hold the Volume buttons. When the download progress bar appears, you can release the Volume buttons.

Allow the software to flash your phone, which may take up to 10 minutes. After the process, your phone will automatically reboot, but it might take some time to start up since it’s a fresh initial boot.

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Akash Singh

Akash is a law graduate who likes to go for bike rides on the weekends soul-searching for answers to his many existential questions. You can contact him here: [email protected]