When it comes to note-taking, nothing comes close to the features Samsung Notes offers, and if you own a device that supports an S pen, you probably know that you can’t go a day without using Samsung notes.
That said, every perfect app crashes. So what do you do when Samsung Notes is not working? Well, you follow the steps in this guide and go back to being productive again by fixing the Samsung Notes not working error.
Restart your device
Most problems you face on an Android device can be fixed by restarting your device, and the same goes for Samsung notes. So go ahead and restart your device, and notes might come back to life.
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Clear app cache for Samsung notes
In some cases, the cached data on an app can cause it to malfunction. To fix this, all you have to do is delete the cache stored by Samsung notes. To do the same, follow the steps given below:
- Open device Settings on you device.
- Scroll down to Apps.
- Click on Samsung Notes.
- Cick on Storage.
- Click on the Clear cache.
Delete problematic notes on Samsung notes
Sometimes Samsung notes works just fine, but it stops working when you open a particular note. This can happen for multiple reasons, and to fix the issue, you have no other choice than to delete the note itself. To delete a note on Samsung notes, follow the steps given below:
- In Samsung notes, press and hold the note which causes your app to malfunction and click on the Delete botton on the bottom toolbar.
- Click on Move to Trash.
- Go to the three line on the top left corner.
- Click on Trash.
- Click on Empty.
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Set automatic date and time on your device
Although this might sound trivial, having the wrong date and time on your system can cause several problems—one of them is crashing apps. So if you have a manual date and time configuration on your system, changing that might solve many issues for you. To set up automatic date and time on your system, follow the steps given below:
- Head to Settings on your device.
- Click on General Management.
- Select Date and time.
- Toggle the button next to Automatic date and time.
Turn off sync for Samsung notes
If you have several Samsung devices, then you know that the Samsung cloud is a god sent. That said, sometimes, the auto-sync functionality of Samsung notes can cause the app to malfunction. To fix the same, you will have to turn off sync for Samsung notes.
Although this might prevent your notes from syncing across platforms, it can help fix the glitches you might be facing on your device. To disable sync on Samsung notes, follow the steps given below:
- Open Settings on your device.
- Scroll down to Accounts and backup.
- Click on Samsung Cloud.
- Click on Samsung Notes.
- Toggle the button next to On to turn of sync.
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Reset all settings to defaults
In some cases resetting all your system settings to defaults can fix glitches in the apps running on your system. To reset your Samsung device, you can follow the steps given below:
- Head to devie Settings.
- Click on General management.
- Click on Reset.
- Go to Reset settings.
- Click on Reset setings.
Reset all app preferences to default settings
Sometimes the apps running on your system do not have the proper permissions, and it can cause them to crash. To fix this issue, you can reset the preferences for all the apps on your system. To do the same, follow the steps given below:
- Open Settings on your device.
- Scroll down to Apps
- Click on the three dots at the top right corner.
- Go to Reset app preferences.
- Click on Reset.
Check for app updates
Having an obsolete app on your device can cause it to crash. If your app is not up to date, you can head to the Play store and update your application. To update the apps on your system, you can follow the steps given below:
- Open the Play store on your device.
- Click on the account settings on your device.
- Go to Manage apps & device.
- Click on Update all.
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Check the internal storage on your device
If your Samsung device is filled up to the brim, it can cause apps to crash. So check your device’s internal storage, and if the storage on your device is low, you can delete some files or transfer them to your laptop to create space on your phone.
Uninstall and reinstall Samsung notes
If the fixes given above don’t work, you will have to uninstall the Samsung notes app on your device as a last resort.
Uninstalling the app from your device will delete all the data it contains so make sure that the data in your notes is backed up.
To uninstall Samsung notes from your device, follow the steps given below:
- Open Settings on your device.
- Click on Apps.
- Scroll down to Samsung Notes.
- Click on Uninstall.
Once you have uninstalled the app, you can reinstall it from the Play Store or the Galaxy store.
What to do if nothing fixes Samsung Notes not working issue?
If Samsung notes on your device is unresponsive after performing all these fixes, you might want to factory reset your device. If you don’t want to lose all your data to fix Samsung notes, you should contact a Samsung customer care executive.
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