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Screen recording failed to save due to 5831: 5 Fixes

Screen recording is one of the most nifty features on iPhone and iPad that allows people to quickly record anything on the display (with a few restrictions) and share it with others.

However, people over the years have complained about the ‘screen recording failed to save due to – 5831’ error and here we’ve discussed why you’re seeing and a few quick fixes to resolve the issue.

The screen recording error 5831 can be caused by content restrictions, a temporary bug, lack of free storage and copyright or privacy setting.

Certain content might be DRM-protected, which you won’t be able to record using the screen recorder. Other than that, some apps (including messaging or browsers) might prevent you from recording the screen.

Here are five ways to fix the ‘screen recording failed to save due to 5831’ error. Note that this error is also displayed as ‘Screen recording failed to save due to 5823’.

Screen recording failed to save due to 5831: 5 Fixes

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Modify content restrictions

Content restrictions are often the primary cause for the ‘screen recording failed to save due to 5831’ error. Here is how to allow screen recording.

Open Settings on your iPhone or iPad and follow the steps listed below.

How to fix the 'Screen Recording Not Working' issue on iPhone and iPad?
  • Locate and tap on the Screen Time subsection.
  • Next, tap on Content & Privacy Restrictions.
  • Now, tap on Content Restrictions.
How to fix the 'Screen Recording Not Working' issue on iPhone and iPad?
  • Enter Screen Time Passcode — if you have it setup.
  • Scroll down to Game Centre subsection and locate Screen Recording.
  • Tap on Screen Recording and select Allow.

If you have forgotten your Screen Time Passcode, you can use your Apple ID to regain access to Content Restrictions.


Check storage

This method is straightforward; lack of storage means you cannot store any more files on the device, including screen recordings. Therefore, freeing up space is vital.

To do this, check your iPhone or iPad’s storage within the Settings application to decide what data needs deletion.

Open Settings on your iPhone or iPad and follow the steps listed below.

How to fix the 'Screen Recording Not Working' issue on iPhone and iPad?
  • Locate General subsection.
  • Now, tap on iPhone Storage or iPad Storage.
  • Select applications, images or files from the options listed and free up space.

Restart your iPhone

Another thing you should do is try and restart your iPhone to see if that resolves the issue. Restarting your device can solve seemingly random issues that would otherwise be tricky to debug.

Also read: iPhone won’t send pictures to Android: 5 Fixes


Reset all settings

The steps listed here may help sort issues created by background settings that could prevent Screen Recording from working.

This method will clear your Home Screen layout, network settings, and other system settings. None of your data — contacts, photos and so on — will be affected.

Open Settings on your iPhone or iPad and follow the steps listed below.

How to fix the 'Screen Recording Not Working' issue on iPhone and iPad?
  • Locate General subsection.
  • Scroll down and tap on Reset.
  • Select Reset All Settings.

If this method does not help, you can attempt a Factory Reset by selecting Erase All Content and Settings. This method will return your iPhone or iPad to its factory condition.


Check for iOS updates

Another potential reason for this problem could be a bug in iOS. More often than not, developers realise this quickly and release patches or subsequent updates to fix such issues. 

Follow these steps to ensure that you have the latest iOS version installed on your phone. 

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  • Head over to the settings and tap on General.
  • Tap on Software Update.
  • Ensure that you’re on the latest update available. If not, update your device immediately. 

Also read: iPhone calls going straight to voicemail: 9 Fixes

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